In this jam-packed episode of The Off the Clock Show, we dive into the future of search with AI and Web 3.0 — and what it means for your business. From smarter customer journeys to how people will find your business in the coming years, this one’s all about future-proofing your operations.

We also roll out a powerful new feature in OrbisX: Client Check-In Upsells — giving customers the ability to enhance their appointments on their own with add-ons at check-in.

Plus, we debate the real impact of cancellation fees and deposits — could they actually be hurting your close rate?

And don’t miss the segment on legal protections: why getting documents signed (especially for customer belongings or high-risk services) could save your business big headaches down the line.

If you’re in business and want to work smarter (not just harder), this episode’s for you.

#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice

In this juicy episode of The Off the Clock Show, we dive into the wild world of contests, collabs, and creative lead gen. From crafting irresistible giveaways with local partners to tailoring prizes for the exact demographic you want to reach, we break down the art of using contests to grow your customer base fast. Then, we switch gears and talk strategy: how to set up a pop-up detail spot at trampoline parks and family fun zones—catching parents while the kids play. Whether it's an express wash or a chance to talk maintenance plans, this episode is packed with game-changing tips to turn good vibes into long-term revenue.

In this episode, we dive into the new Boomerang feature in OrbisX – a smart, AI-powered way to re-engage leads and clients who've gone cold. Think of it like a sales force that never sleeps.

But we don’t stop there.

With Earth Day around the corner, we talk green marketing strategies that don’t just look good—they convert. Plus, we shine a spotlight on the Gonna Get It Done type of entrepreneurs. You know the ones: they take advice, implement fast, and watch their business grow.

We unpack how to become that kind of entrepreneur using tools like OrbisX, pro-grade chemicals like HyperClean, and old-school methods like emails and phone calls. Oh, and if cold calling makes your skin crawl—we’ve got tips to flip the script and make it work for you, not against you.

This episode is full of actionable tactics and that no-BS energy you’ve come to expect.

💡 Whether you're scaling up or starting out, this one’s for the doers.

In this episode of The Off the Clock Show, we dive deep into the essential ingredients for building a finely tuned, long-lasting business. Using the Five P’s—Pitch, Publishing Content, Products, Profile, and Partnerships—we break down how each element contributes to a resilient business that can weather any economic storm.

We especially focus on the art of pitching and selling, exploring what makes a pitch irresistible and how to close deals with confidence. Whether you’re refining your sales game or looking to strengthen your brand’s foundation, this episode is packed with strategies to help you build a business that thrives, no matter what comes your way.

Tune in and get the blueprint for a business that’s not just built to last, but built to dominate!

#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice

In this episode of The Off the Clock Show, we’re tackling the hidden roadblocks that drive customers away from your detailing business. From charging deposits and hidden fees to overcomplicated packages and missed calls, we break down major friction points that create headaches for customers—and how to fix them.

Plus, we’ll show how OrbisX acts as the ultimate friction eliminator, streamlining operations, automating follow-ups, and making it easier than ever for customers to book, pay, and return. If you want to boost customer retention, increase bookings, and run a smoother, stress-free business, this episode is for you!

🔧 Tune in now and learn how to turn your detailing business into a well-oiled machine!

Fear is one of the biggest roadblocks to success—whether it’s fear of failure, fear of rejection, or fear of stepping out of your comfort zone. In this episode of The Off the Clock Show, we dive into how fear holds entrepreneurs back and share personal stories of overcoming it. We break down actionable strategies to push through doubt, take risks, and build the confidence needed to grow your business. If fear has ever stopped you from making a move, this episode will help you flip the script and take control.

🔥 What You’ll Learn:
✅ How fear sneaks into your business and slows your growth
✅ Real-life stories of overcoming fear and taking action
✅ Practical tips to push past fear and build unstoppable confidence
✅ How to reframe fear as fuel for success

It’s time to stop letting fear hold you back—tune in now! 🎙️💪

In this episode of The Off the Clock Show, we dive deep into the detailing industry, tackling some of the biggest myths and misconceptions floating around. We kick things off with industry feedback, economic blame games, and—unexpectedly—a debate on the existence of dinosaurs.

From personal anecdotes in Phoenix and Austin to the science behind business and technology, we break down real challenges detailers face and offer solutions that actually work. We explore why going the extra mile can set you apart, how teamwork and practice build a sustainable business, and the power of active selling.

We also highlight why detailing is more than just a luxury—it's an essential service—and how cleanliness plays a bigger role in everyday life than most realize. Plus, we throw in some history lessons from the Dawson City Nuggets to prove that perseverance and strategy always win.

Whether you're a seasoned detailer or just starting, this episode is packed with insights to help you level up. So, grab your coffee, sit back, and let’s get to work!

00:00 Welcome Back to the Off the Clock Show

00:44 Discussing Industry Feedback and Economic Blame

01:32 Debating the Existence of Dinosaurs

01:41 Anecdotes from Phoenix and Austin

04:41 The Science Behind Business and Technology

08:25 Detailing Industry Challenges and Solutions

19:51 The Importance of Going the Extra Mile

28:57 Building a Business Through Teamwork and Practice

32:31 Booking Strategies for Detailers

32:55 The Importance of Active Selling

33:15 Utilizing Orbus X for Business Growth

34:19 Customer Interaction Tips

36:57 Detailing as an Essential Service

41:41 The Value of Cleanliness

50:12 Lessons from History: The Dawson City Nuggets

57:15 Final Thoughts and Quotes

Just like professional athletes break down game footage to refine their skills, business owners need to review their stats to stay ahead of the competition. In this episode of The Off the Clock Show, we take a deep dive into a real OrbisX member's account, analyzing their business shortcomings and providing actionable strategies to fix them. From optimizing operations to leveraging OrbisX marketing automations, we break down exactly what it takes to build a rock-solid business that thrives in any economy. If you're ready to elevate your game and make data-driven decisions, this episode is a must-listen and must-watch!

In this episode ofThe Off The Clock Show, we break down the hot topic of disappearing Google reviews—why it’s happening and what you can do about it. We also recap last week's Super Bowl party and dive into why smart business owners don’t compete for attention during big events but instead find strategic ways to cut through the noise.

We highlight the power of omnipresence in your marketing and how Rolls-Royce mastered this by skipping car shows and showing up at aviation expos instead—because that’s where their customers were. Are you marketing in the right places, or just following the crowd?

Finally, we tackle a crucial question: Where do you want your business to sit on the spectrum—high volume with strong upsells or low volume with premium pricing? Understanding your ideal position can mean the difference between grinding for every dollar or creating a business that works foryou.

Don’t miss these insights—tune in now!

In this episode of The Off the Clock Show, we dive into the ever-evolving world of business innovation. The old-school methods—like rigid sales funnels—just don’t cut it anymore. Customers expect more than a straight path to purchase; they want engagement, education, and value along the way.

We explore how to transition from outdated strategies to creating a dynamic, interactive "playground" that not only informs and upsells but also builds lasting relationships. Whether you're running a small business or scaling an empire, understanding how to craft an engaging ecosystem for your customers is the key to long-term success. Tune in as we break down the shift from passive sales tactics to active customer experiences that drive loyalty and revenue.