In this conversation, Shawn Gervais discusses innovative strategies for enhancing business growth through micro-upsells and add-ons. He emphasizes the importance of cleanliness in customer service and how small changes can lead to significant revenue increases. By bridging gaps between different services and focusing on customer experience, businesses can thrive in a competitive market.

Product Mentioned in Episode

https://www.phonesoap.com/collections/uv-phone-sanitizer/products/phonesoap-pro

$125 on sale reg $167. Easy $5-10 addon. Start small, think smart.

20 appointments @ $7 you get $140. That's the sweet spot we found.

20/week * 52 = 1,040 UV cleans @ $7 = $7,280/year

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