When you open your dream shop with space for RVs, boats, and cars — but customers still hesitate to make the drive — what’s the next move? In this episode, Shawn Gervais and Marshall Hill pull back the curtain on a local detailer’s grand opening, breaking down the wins, the red flags, and the must-fix strategies to turn a good start into long-term success.

From the hidden cost of a gravel driveway to the love–hate relationship with mobile work, we tackle the hot topic of travel fees and how nickel-and-diming customers can quietly kill your bookings. We explore creative ways to get more RV and boat clients, when to drop the extra charges, and how to market smarter so your location becomes a destination.

If you’ve ever debated mobile vs. shop work, or wondered why “little extras” can cost you big, this is the episode to watch before your next business decision. It’s real talk, real problems, and real solutions — with a side of Off the Clock humor.