In this conversation, Gary Bird discusses the critical role of effective phone communication in dental practices and how it directly impacts patient acquisition. He outlines the four essential questions that new patients typically ask and provides strategies for answering them effectively, particularly regarding pricing. Bird emphasizes the importance of training front desk staff to handle these inquiries properly to avoid losing potential patients. He also introduces the concept of redirecting questions to engage patients better and ensure they receive the information they need to make informed decisions about their dental care.

Connect with our Host Here ⤵️
Gary Bird
Founder of SMC National

Website: https://smcnational.com/
Website: https://thegarybird.com

Join Gary Bird, founder of 3x Inc. 5000 fastest-growing company, SMC National, as he shares proven dental marketing strategies to attract a steady stream of new patients. Whether you're a solo practitioner or part of a larger group, Gary offers actionable insights to help your practice thrive. Tune in Monday through Friday for expert advice on the latest dental marketing trends, real-world challenges, and effective techniques to drive sustainable growth.

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