Join hosts David Millili and Steve Carran as they welcome Michelle Potorski, VP and General Manager of Duracell Professional. The discussion dives into Michelle's career journey, including her early days with Duracell and her return to the company after stints at Gillette, Proctor & Gamble, and CVS Health. The main focus is on the role of batteries in the hospitality industry, specifically the innovations Duracell's Procell brand is making to improve operational efficiency and guest satisfaction.

Michelle highlights the importance of proactive battery management in reducing guest complaints and operational disruptions. The episode also introduces Procell Insight, a real-time monitoring system for battery-operated devices in hotels.

In this episode, you'll learn (key points/topics covered):

• Discover the hidden impact of battery-powered devices on hotel operations and guest satisfaction
• Learn about ProCell Insight, an innovative solution for real-time monitoring of battery life and other consumables in hotels
• How smart battery management can prevent negative guest experiences and improve operational efficiency
• Understand the future of hospitality technology, focusing on connectivity, personalization, and sustainability

Michelle shares fascinating insights from her career in the consumer goods and professional battery sectors, offering a unique perspective on the intersection of technology and guest experience in the modern hospitality landscape.

Sponsor spot:

This episode is sponsored by Procell: https://www.procell.com/en-us/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
LinkedIn: https://www.linkedin.com/in/michellepotorski/

Procell: https://www.procell.com/en-us/

For full show notes head to: https://themodernhotelier.com/episode/98
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...