David Allen is the Founder at the David Allen Company. He’s also the author of many books, including “Getting Things Done: The Art of Stress Free Productivity”. Having your mind open and a clear space can help to keep you functioning at a high level and be better at what you do. David sits down with host Dan Ryan to share his thoughts on #hospitality and what it all means to him. 

Takeaways: 

• Having a clear space in your mind allows you to deal with surprise and change in a better way. 
• Hospitality is all about making others feel a welcome experience. You want those around you to feel at home. 
• You need to have authentic conversations with those around you. If you are at a hotel and you don’t like your room, it’s ok to say so. 
• Managing your staff in the right way is a key to success. You want to set a good standard for them to follow and make sure they keep up with it. 
• A checklist is an incredibly important part of everyday life. Making a checklist can help to make sure that everything that needs to get done is actually done.
• Communication is key. You want to make sure those around you feel appreciated and know that you are engaged in the conversation.
• When working on a project, you want to think of two key components. You want to think of the outcome desired and the actual step required to reach that. 

Quote of the Show:

7:08 “When I think about when I have felt hospitable or being hospitable towards people with me, it was heartfelt. It was authentic and it was service oriented. It's a real communication from a caring place. It says, how can I help? How can I serve? So I think hospitality is not just for the industry. I think it's for the human being as an experience.”

Links:

• Twitter: https://twitter.com/gtdguy?lang=en
• LinkedIn: https://www.linkedin.com/in/davidallengtd/
• Website: https://gettingthingsdone.com/
• Book Link: https://www.amazon.com/Getting-Things-Done-Stress-Free-Productivity-ebook/dp/B00KWG9M2E

Shout Outs:

0:59 Danny Passman

10:21 Raul Leal

10:24 S.H. Hotels

12:07 Four Seasons San Francisco

13:24 Nanci Sherman

13:42 Hilton Hotel Miami

16:09 The Checklist Manifesto by Atul Gawande

17:30 Kepler’s Books in Menlo Park, CA

17:35 Jerry Garcia 

17:38 The Warlocks

17:39 Grateful Dead

21:05 Being Mortal by Atul Gawande

21:17 E-Myth Revisited by Michael E Gerber

32:48 Suzuki

32:49 Alan Watts

34:32 Franklin Covey

Ways to Tune In: 

• Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
• Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
• Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s
• Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419
• Podbean: https://www.defininghospitality.live/
• Youtube : https://youtu.be/KJY9_ORrWtU