On this episode of Suite Success, host Katie Cline sits down with Justine McCleery, the General Manager of The Dominick Hotel—New York's only independent hotel awarded the prestigious five-diamond rating from AAA. Justine takes us on an inspiring journey through her career, from studying culinary arts to rising through various roles in hospitality before leading one of the city’s top luxury hotels.

They discuss the unique opportunities in the hospitality industry, the critical role of employee engagement, and how technology and AI are reshaping the guest experience. Justine also shares how her approach to leadership emphasizes community and neighborhood involvement, highlighting The Dominick’s impactful partnership with the charity God’s Love We Deliver. Tune in for an insightful conversation about how passion, preparation, and a commitment to excellence drive success in luxury hospitality.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline chats with Anjali Mehra, a trailblazer in the hospitality industry whose career spans continents, cultures, and some of the world’s most celebrated hotel brands. From her early days in aviation to becoming a branding and communications expert, Anjali shares how her global journey shaped her unique perspective on what makes hospitality truly unforgettable.

Tune in as Anjali dives into the evolving role of sustainability, the power of personalized guest experiences, and how AI can complement—but never replace—the human touch in hospitality. She also reveals why genuine care and heartfelt dedication remain the bedrock of exceptional service, and how these values drive guest loyalty and brand success.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Giuseppe De Martino, General Manager of the iconic St. Regis Rome. Giuseppe shares how his deep-rooted passion for hospitality has shaped the hotel's global reputation, guiding it through a transformative full-scale restoration and navigating the challenges of a global pandemic. Gain insights into his unique management style, which seamlessly blends the rich traditions of luxury hospitality with modern innovations. Giuseppe also discusses the art of crafting unforgettable experiences that resonate with both guests and locals. Through captivating personal stories from his international career, he reveals the power of authenticity in fostering a thriving and memorable hotel environment.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host, Katie Cline sits down with the remarkable Will Slickers, better known as “Mr. Hospitality”. Wil recounts his inspiring journey from working at a hotel front desk to becoming the host of Slick Talk, a leading hospitality podcast. Now part of Hospitality.FM, the podcast network which he founded, Wil has grown the platform into a go-to resource for hospitality professionals worldwide. As the CEO of Hospitality.FM and co-host of Good Morning Hospitality, Wil shares insights on managing multiple roles, balancing innovation with tradition, and the importance of storytelling in the industry. 

In addition to his media ventures, Wil is the co-founder of Recreation Vacation Rentals. He emphasizes the critical role of personalization in hospitality, blending cutting-edge technology with thoughtful human touches to elevate guest experiences. Throughout the episode, Wil shares valuable lessons learned from his diverse career, offering actionable insights for hospitality professionals and enthusiasts alike. This episode is packed with wisdom, inspiration, and practical advice—making it a must-listen for anyone looking to excel in the world of hospitality.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, join host, Katie Cline, as she speaks with Pam and Chris Daniele, the married photography duo captivating nearly 500k followers on Instagram through @dirtandglass and @heypamcakes. Based in Southern Vermont, Pam and Chris are renowned for their architectural photography, with a special focus on short-term rentals. Their work has earned accolades from Travel + Leisure and even graced the cover of Yankee Magazine.

In this engaging episode, Pam and Chris share the story of how they met, their journey to building a thriving photography business, and their creative process. You'll hear their thoughts on weaving local charm into hospitality, tips for crafting unforgettable guest experiences, and the evolving future of short-term rentals. Plus, discover how their love for travel and design inspired them to launch the Cabinpedia—a curated guide to stunning stays—and why they’re currently channeling their creativity into building cabins, just for fun. Don’t miss this inspiring and down-to-earth conversation!

Connect with Pam and Chris:

Cabinpedia Website - Link

Chris's Website - Link

Dirt and Glass Instagram - Link

Pam's Instagram - Link

Cabinpedia Instagram - Link

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline welcomes Trey Sarten, Chief Communications Officer at Anywhere Real Estate, for an inspiring conversation about the art of communication and storytelling. Trey reflects on his remarkable career, from shaping global brand communications at Starwood Hotels & Resorts to leading the ambitious rebranding of Realogy to Anywhere.

Trey explains his approach to corporate communications, revealing the power of authenticity in branding and the strategies behind crafting compelling narratives. He also shares stories from his transformative year-long sabbatical, traveling the world with his partner and capturing their adventures on social media. Whether discussing the nuances of hospitality, managing global crises, or unpacking current real estate trends, Trey’s insights offer valuable lessons for anyone looking to elevate their brand or navigate the complexities of modern communications.

Connect with Trey

Anywhere Real Estate Website - Link

LinkedIn - Link

Instagram - Link

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join host Katie Cline as she chats with internationally renowned fine art photographer, Gray Malin, on this episode of Suite Success. Discover how Gray's passion for photography blossomed in high school, grew through grassroots efforts at a flea market, and evolved into capturing iconic aerial shots and whimsical imagery in sensational destinations worldwide.

From launching celebrated partnerships with brands like Veuve Clicquot and Disney to creating captivating imagery for hotels like Parker Palm Springs and Four Seasons Hawaii, Gray sheds light on his creative process and brand ethos. He gives the behind the scenes scoop on his first short-term rental and the heartwarming inspiration for his newest book, DOGS.

Tune in to listen to Gray's fascinating journey, his philosophy on making art inclusive, and how he has managed to infuse hospitality into the world of art.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, Katie Cline interviews Holly Rubenstein, the host of the UK's number one travel podcast: The Travel Diaries. Holly shares her journey from covering red carpet events to becoming a top travel journalist, her experiences interviewing high-profile travelers, and her insights into the hospitality industry. The conversation covers Holly's early career, the serendipitous start of her podcast, and her reflections on storytelling and what makes a great hotel. Holly also offers valuable advice for short-term rental owners on enhancing guest experience, while sharing personal anecdotes about her travels with her young daughter. Tune in for an inspiring discussion about travel, journalism, and the art of storytelling.

Connect with Holly

Instagram

TikTok

Website

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, join host Katie Cline as she interviews John Peyton, the CEO of Dine Brands. Explore John’s impressive journey from consulting to leading iconic companies. John shares invaluable lessons on recognizing and leveraging unique skills, the power of branding, and fostering innovation within cross-functional teams.

Learn how he used consumer insights to shape beloved brands at Starwood Hotels & Resorts, and discover the secrets behind successful marketing strategies, including viral campaigns. Hear personal anecdotes about the essence of true hospitality and gain tips on public speaking and overcoming introversion to achieve professional growth. This episode is packed with leadership insights, brand-building strategies, and the transformative role of AI in modern business.

Connect with John:

LinkedIn - Link

Dine Brands Website - Link

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline sits down with Crystal Vinisse Thomas, Vice President and Global Brand Leader for Hyatt's luxury and lifestyle brands. Crystal shares her inspiring career journey from Cornell’s hotel school to key roles at Starwood and Apple, which eventually led her to Hyatt.

Throughout the conversation, Crystal discusses overcoming imposter syndrome, the cultural adjustments of living abroad, and her insights into brand building and consumer-driven strategies. They explore the significant impact of authenticity in hospitality and how Crystal empowers her team to achieve “NBDB- never been done before” experiences.

Join them for an engaging discussion on the future of hospitality and the essential role of community and cross-cultural understanding in both personal and professional growth.

Links:

Apple Podcasts - Link

Spotify - Link

Suite Success Website - Link

Connect with Katie 

—

Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!