Workflows & Espressos

In this episode, Meaghan interviews Ashley Ching, the founder of Inhaven. They discuss Ashley's unique journey into the vacation rental industry, the importance of standardization and delivering certainty for guests, homeowners, and property managers, and the innovative ecosystem Inhaven is building to improve the vacation rental experience. Tune in to hear insightful conversations about setting standards in bed, bath, and kitchen amenities, providing exceptional service levels, and fostering collaboration among local professional property managers. Don't miss out on this in-depth discussion aimed at bringing trust and quality back to vacation rentals!

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

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Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this week's episode, Meaghan dives deep into the importance of Key Performance Indicators (KPIs) for business operations. From company-wide goals to specific departmental metrics, get actionable insights on tracking and improving KPIs in areas like business development, maintenance, housekeeping, owner relations, and guest services. Discover how to make data-backed decisions, set better targets, and ensure smooth operations across your vacation rental business. Tune in for an informative session filled with expert advice and a pinch of pre-wedding excitement!

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week, Meaghan sits down with Chris Wheeler, founder of Scenic Stays, to discuss upcoming wedding plans in Puerto Rico, their shared history in the vacation rental industry, and the challenges and rewards of starting a vacation rental company.

Chris shares his journey, from growing Scenic Stays to managing 460 properties, the importance of caring for both clients and team members, and the significance of vulnerability and self-awareness in leadership.

Additionally, they recount their early careers and how tackling imposter syndrome and difficult business decisions have shaped their success. Tune in for an engaging discussion filled with personal insights and industry expertise.

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan shares her personal story about embarking on a 'Year of Yes' and the profound transformations it brought to her life. Reflecting on the year, she discusses experiences ranging from wedding planning anxieties to career advancements and overcoming imposter syndrome.

Meaghan emphasizes the importance of saying 'yes' to new opportunities, journaling, and stepping out of comfort zones. She provides insights on how these actions opened doors in both her personal and professional life and encourages viewers to undertake their own 'Year of Yes.' The episode includes valuable tips and reflections for anyone looking for inspiration and guidance.

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join Meaghan as she recaps her experiences from the recent VRMA Conference in Phoenix. Meaghan highlights the importance of human connection and employee recognition in the workplace, drawing insights from industry experts like Rachel Alday of Abode and the team from Tandemly.

Additionally, Meaghan delves into strategies for effective communication with property owners, maintaining successful laundry operations, and ensuring high levels of employee engagement. Tune in for a blend of innovation, professional growth, and practical tips on fostering meaningful workplace relationships.

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, Meaghan dives into the concept of 'Unreasonable Hospitality' from Will Guidara's book. She discusses the importance of personalization in guest experiences, cultivating a team culture of hospitality, and making ordinary moments extraordinary.

Meaghan also shares valuable insights on how investing in hospitality can drive long-term success and create lasting memories for guests. Tune in to learn practical ways to apply these principles in your business.

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode, Meaghan discusses the importance of creating a list of work non-negotiables. She shares her own non-negotiables, including leading, learning, opportunity, transparency, challenge, and benefits. Meaghan emphasizes the need for employees to have boundaries and know what truly matters to them in a job. She also encourages employers to care about their employees' non-negotiables, as it leads to happier and more engaged employees. Meaghan provides tips on how to create a list of non-negotiables and emphasizes that these can change over time.

Takeaways:

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Workflows and Espressos, we delve deep into the intricacies of conducting effective end-of-year employee evaluations. With a decade of experience, Meaghan shares a detailed process including self-evaluations, supervisor reviews, and the importance of anonymous feedback for managers. Additionally, learn about the significance of coinciding evaluations with bonuses and salary adjustments, and the best practices for scheduling and preparing for review meetings.

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

This week we welcome marketing experts Tanner Armstrong and Tyler Weir to the podcast. They discuss their journey from 360 Blue to their new venture, Hospitality Labs, sharing valuable insights into vacation rental marketing, the importance of data-driven strategies, and the role of technology.

The conversation covers essential KPIs, audience targeting, marketing budgets, and the latest tech tools that can optimize performance. Tune in for actionable tips and industry secrets that can help elevate your marketing game!

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Meaghan dives into an engaging discussion about the use of AI as a tool rather than a replacement for human connection. Meaghan shares personal anecdotes and insights on how to leverage AI to enhance guest experiences without losing the vital human touch that sets businesses apart.

From automated responses to personalized follow-ups, learn how to find the perfect balance to create memorable experiences for your guests. Meaghan also provides valuable tips on using AI for marketing, guest interactions, and maintaining brand loyalty

Thank you to Inhaven for sponsoring this episode!

Connect with Ashley!

Links:

Apple Podcasts - Link

Spotify - Link

Hospitality.FM - Link

Connect with Meaghan | Ask Meaghan

—

Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!

Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!