Manufacturing Happy Hour

A Look Inside Medical Device Manufacturing with Philips’ Natalia Mendez


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We’ve not covered medical device manufacturing on the show, so we thought this would be a great time to delve into it.

In this episode of Manufacturing Happy Hour, we talk to Natalia Mendez, VP Head of Manufacturing Medical Devices at Philips. Natalia has lots of great insights into her industry and provides expert advice for both those in the medical space and manufacturers in general.

Natalia explains the importance of meeting customers’ needs and dispels myths and misunderstandings about the industry. Plus, she explains why manufacturers should use data to solve and prevent future customer problems.

There’s so much to unpack, so this is a must-listen for any Manufacturing Happy Hour fan!

Make sure to visit ManufacturingHappyHour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

In this episode, find out:

  • How Natalia got started in medical device manufacturing
  • What makes medical device manufacturing unique
  • Why it’s important for manufacturers to keep evidence of what they’ve done
  • Misconceptions about Natalia’s space
  • Why you should involve end-to-end experts in manufacturing
  • How to improve your resilience and performance
  • How to meet customers’ needs
  • The importance of being ready to put the product in the users’ hands
  • Whether medical device manufacturing differs around the world
  • About the importance of understanding markets and regional agencies

Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going!

Tweetable Quotes:

  • “If you don't involve end-to-end experts when you are thinking about a new product, something will break in the chain.”
  • “Never forget that, in order for a customer or a patient to use the product, you have to put that product physically in their hands in a timely manner.”
  • “There are some countries that will not allow products that are manufactured in a specific place. So, you have to have that in mind when you set up your manufacturing footprint.”

Links & mentions:

  • Manufacturing Strategies Summit - packed with key industry speakers discussing a range of topics from developing and rolling out a robust R&D strategy, to streamlining business and operational processes: https://www.manufacturing-summit.com/?utm_source=show+notes&utm_medium=link&utm_campaign=manufacturing+happy+hour
  • Philips – a focused leader in health technology. Their purpose is to improve people’s health and well-being through meaningful innovation: https://www.philips.com/a-w/about.html   

Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

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Manufacturing Happy HourBy Chris Luecke

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