In the world of technology and innovation, building a model career often means evolving with industry changes, embracing risks, and showing resilience. Recently, I had the opportunity to sit down with Nimrod Ben-Natan, CEO of Harmonic, whose career path is a true model for success in innovation. Starting as a software developer in the mid-90s, Nimrod has led Harmonic through groundbreaking advancements in network virtualization and broadband. Here, he shares his journey and advice for aspiring innovators looking to build their own model careers in tech.

Ben-Natan’s career at Harmonic began in 1996 as a software developer, working on solutions for fiber optics and digital video. He transitioned from technical roles into customer-facing and leadership positions, illustrating how a model career involves versatility and a willingness to pivot. Through multiple cycles of industry change, he worked on projects from digital ad insertion to video-on-demand, each requiring a deep understanding of technology and customer needs. This adaptability helped him to rise to his current position, leading the company as it navigates a continually evolving industry.

A key turning point for Ben-Natan was Harmonic’s decision to enter the broadband access market with a new hardware approach. However, the project faced significant setbacks, even failing to meet industry standards initially. Instead of abandoning the effort, Ben-Natan and his team pivoted toward a network function virtualization approach, eventually achieving market leadership in this area. This experience highlights a vital component of a model career in innovation: seeing failure as an opportunity to pivot and improve.

“Failure isn't a negative—it's education,” I emphasized, aligning with Ben-Natan’s view that resilience and learning from setbacks are essential for long-term success.

Looking ahead, Ben-Natan shared insights on how emerging tech professionals can build a model career in today’s rapidly shifting environment. His advice includes:

Ben-Natan also stressed the importance of balancing technical knowledge with an understanding of customer needs, which he believes has been crucial in his model career. By combining technical and customer-facing roles, he gained a 360-degree view of the industry, ultimately guiding him through various high-stakes decisions.

Not every company can maintain a long-term vision, especially regarding risky ventures. Harmonic’s success with network function virtualization took nearly a decade to realize. Yet, the management team’s commitment to a long-term strategy allowed them to weather the uncertainties and ultimately bring innovative products to market. I pointed out that few companies have the patience for a 10-year development process. According to Ben-Natan, Harmonic’s resilience was rooted in a firm conviction that this investment would provide lasting value, positioning the company for industry leadership.

If you’re looking to build a model career in innovation, take these lessons from Ben-Natan’s journey:

In today’s tech-driven world, a model career isn’t just about reaching the top—it’s about staying relevant, being open to change, and finding new ways to contribute.

To learn more about building a model career in innovation, listen to this week's show: A Model Career in Innovation.