The Whole Assistant Podcast

A Standalone Administration Vertical & The Future of Work


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In this episode, I sit down with Lynn Walder to dig deep into the future of business administration and how assistants can break out of outdated models. We explore Lynn’s game-changing Executive Operations Cohort Model; a roadmap to elevate business administration into its own vertical, with clear career growth, measurable ROI, and genuine influence.

Whether you’re facing career roadblocks, craving more respect and mobility, or just ready to reimagine your value, you’ll want to listen in.

In this episode, you will discover:

  • Why the traditional admin model keeps us stuck, and what it takes to move to a standalone administration vertical that’s respected at the strategy table.

  • The three-stage framework for change: how to pilot, formalize, and ultimately standardize business administration as a core business function.

  • The importance of speaking the language of business and tracking your value using data, not just relationships or tenure.

  • How to combat resistance, both from leadership and within admin teams, and use practical strategies to build bridges, foster collaboration, and create real career paths.

    Tune in and get ready to rethink everything you thought you knew about your role, your value, and your future in business administration!

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    Resources mentioned in this episode: 

    1. Full step-by-step implementation guide for: A New ROI Paradigm: Business Administration for the Future of Work (The Executive Operations Change Management Roadmap)

    2. Link to Lynn's  "Admin Title Recalibration Initiative" framework presentation (launched in 2018, refreshed in 2023) -  key TLDR slides below

      (you can also  access the full google drive of editable/downloadable docs inclusive of baseline JDs for each level through this article HERE)
    3. Admin Task Tracker Template (to be used in an audit structure of 2 times a year for 1 - 2 weeks of tracking and data analysis) 
    4.  ----------------------------------------------

      Have burning questions you've been dying to ask? Submit your question to Ask Annie Anything by clicking here.

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      The Whole Assistant PodcastBy Annie Croner

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