In this episode of Small Business School I’m excited to be diving deep with Ildi Arlette! IIdi helps medspa and wellness clinics become in-demand, profitable businesses with a positive "everyone sells" culture that keep the team and clinic growing. She is known for bringing business and leadership know-how to your clinic. Together we explore the key elements that make a med spa successful and how leadership and culture play a crucial role. 

This episode is so valuable for any business owner looking to implement better systems and create positive change in their business! 

Topics Covered:

• How Ildi transitioned her passion for customer service into the wellness industry.
• The impact of leadership and team dynamics on business success, and how these can be the biggest barriers or biggest catalysts.
• Why creating a positive culture is essential for long-term success and how it directly influences profitability.
• The importance of focusing on existing clients for growth.
• The challenge of finding and using your authentic voice in a saturated market and how it can set you apart.
• Creating events and offers that feel authentic and manageable, rather than overwhelming.
• The power of standard operating procedures (SOPs) in maintaining consistency and empowering your team.

Success doesn’t look the same for everyone—find what works for you, and watch your business thrive! Want to learn more from IIdi? Connect with her through Instagram or on her website!

Ildi’s Links:
LinkedIn: https://www.linkedin.com/in/ildi-arlette-617b6619/?originalSubdomain=ca
Instagram: https://www.instagram.com/ildi_arlette/
Results Continuum Website: https://www.resultscontinuum.com/

Staci's Links:
Instagram. Website.

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Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!