Three years ago, two well-respected community health systems with overlapping geographic footprints merged to form Ballad Health. And while the work of delivering value and better health care to their communities was easily achievable on paper, it has been a lot more challenging to actually implement. This week, Allison Rogers, SVP of Strategy at Ballad Health, joins us to share the system’s journey—including how COVID-19 changed priorities and opportunities—and how, with the help of Ballad’s strategy team, it plans to continue the difficult work of realizing the promise of the merger.

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