In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss why legal technology projects fail, the human element of legal technology, and why Woldow and Richardson’s blog post should launch some important conversations. When addressing the fundamental problems lawyers have with technology (a common subject) Kennedy believes lawyers seek an unachievable standard; they want something impossibly intuitive and easy to use that fills all management and accounting needs. He also mentions that efficiency technologies are counter-intuitive to the billable hour. Mighell believes that lawyers will only adopt technology through client or management pressure and encouragement. In the end, they both agree that technology can be used to streamline or automate busywork, leaving more time for quality legal analysis. Special thanks to our sponsor, ServeNow.