The Paralegal Voice

Bobby Williams is passionate about helping legal professionals find the truth in data. His lengthy career traces back to his natural curiosity in college for all things technical. He taught himself how things work and how digital tools can be applied to data analysis and reveal the clues. 

“My job is connecting people to insights,” Williams says, sharing how facts buried in the digital jungle can unearth underlying truths. The hard part is helping everyday people – attorneys, judges, and jurors – understand the process. “My job is to educate them.” 

As a paralegal professional, you may not need to manage the digital trail. But Williams shares tips for learning about what’s out there and the available services so you can help your team understand what they need and the kind of experts who can help. 

The digital tools around us are here to stay. Cell phones, laptops, cloud storage, digital records management, and even AI hold clues and are part of our lives. That means they are now part of your legal process. If you (and your firm) aren’t keeping up, you’re falling behind. 

Mentioned in This Episode:

Black eDiscovery Network

“The Journey to Becoming a Digital Forensics Expert with Bobby Williams,” iDSTalks YouTube

Perplexity AI

NotebookLM

Notion

Claude AI

Dashboard AI

NALA, The Paralegal Association

NALA Conference & Expo 2026

Host Tony Sipp welcomes back four insightful and inspirational guests as they share tips not only about work, trends, and tech, but also about taking care of your own health and wellness. Legal professionals work in a pressure cooker. It’s important to offload routine, draining tasks wherever possible.

Join Kristine Custodio Suero, Eda Rosa, Ann Pearson, and Kelli Radnothy as the break down some of the daily frustrations we all face. When you find yourself facing redundancies and inefficiencies, things that could be done differently, it’s OK to speak up for yourself, share your ideas, and build a better workplace. 

Legal tech is evolving at a breakneck pace. If you make an effort to keep up, today’s tech can streamline your workday and optimize your output without creating more stress. Don’t avoid new technology because it’s “one more thing” on your plate. If you unlock it, AI and new legal tech tools can help you unload some pressures.

Hear how technology can not only help your own wellbeing, but it’s also turning paralegal professionals into leaders at their firm as they ride the next wave of tech to expand their roles and recreate the legal workplace. Get inspired. What will you learn next, and where will it take you?

Resources:

Previously on The Paralegal Voice, “Understanding the Intersection of Wellness, Mindfulness, and Tech”

Perplexity AI

Let’s Talk Paralegals Hosted by Eda Rosa

Los Angeles Paralegal Association

NALA, The Paralegal Association 

NALA Conference & Expo 2026

The annual NFPA (National Federation of Paralegal Associations) convention is coming up September 24-27 in Bloomington, Minnesota, adjacent to the Mall of America just outside Minneapolis. Our guests on this episode are Lori Wagner, president of the NFPA, and Patty Meagher, who is chairing the NFPA convention. Both are paralegal professionals with more than 30 years of experience each.

The NFPA is a national organization dedicated to helping paralegals drive their careers through educational programs, continuing education certification, and networking events. This year’s convention will focus on paralegal resilience and how the profession has evolved over the past six years. The convention features 38 speakers (including our host, Tony Sipp, who will unpack how AI is changing the profession).

At the convention, sessions will share the trends that are reshaping the profession, not only as AI takes over the more routine tasks, but how successful paralegals are becoming vital components of the legal practice, unleashing their critical thinking skills to team with attorneys and build their firms’ profitability and driving results. 

This is an exciting time to be in the paralegal profession as states expand the role of paralegals as paraprofessionals in a bid to expand access to legal services to all. NFPA is dedicated to collaborating with all paralegal organizations, and the annual convention is an excellent opportunity to network with fellow professionals and gain insights and learn new skills. 

Mentioned in This Episode:

NFPA (National Federation of Paralegal Associations) Annual Convention, Sep. 24-27

NFPA website

Meet Minneapolis

Copilot

National Paralegal Day, NALA

“Minnesota Judges Form Band Called Reasonable Doubts,” KMSP TV

NALA, The Paralegal Association 

NALA Conference & Expo 2027

Get a look into a part of the legal world that paralegal professionals work with closely, but often don’t get to know: court reporters and transcription and documenting professionals. Guest Jennifer Hines, the founder of Hines Reporters and a 40-year veteran court reporter, chats with Mila Alcantar, a stenography student who represents the next generation of courtroom recording and transcription professionals. 

The field of professional documentation, recording, and legal transcription is constantly evolving. Depositions, video conferencing, and even understanding languages and dialects are all vital parts of the legal process that intersect directly with the paralegal profession. 

As the court reporting profession works through a shortage of trained workers, hear how ASR, automated court reporting, voice recording, and even a potential problematic trend in “digital” recording is challenging the field. 

Curious about how the transcripts you include in legal filings get made and how state requirements vary? How do you know you’re working with a valid, defensible transcript? This episode of Paralegal Voice digs into the process and ethical standards of legal reporting and explains what paralegal professionals need to know.

Resources: 

California Court Reporters Association

National Court Reporters Association

NCRA A to Z Online Program

NALA, The Paralegal Association 

NALA Conference & Expo 2026

There are many ways to live and grow through a career in paralegal services. Some chose to move from firm to firm in search of promotions. Others go freelance or establish their own firm. Guest Sabine Alexis’ career demonstrates how working for a long period with a single firm also offers a path to promotion, success, and personal satisfaction. 

Alexis is passionate about the paralegal profession and a fierce advocate for paralegals and their role. She rose from a file clerk to a leader in the field as a certified paralegal professional. She is also the author of the book, “The Little Black Book of Paralegal Wisdom: Tips for a Successful Career.” 

Alexis spent most of her career at the Fort Lauderdale office of Kelley Kronenberg where she holds a management position, helping paralegals excel and advance their careers. She quietly became a leader without the title, only later recognized with an official title by her firm as it became clear she not only excelled at her job but also how she nurtured newcomers and helped teams work together. Hear how she accepted her role and drove her career forward. 

Her “Little Black Book” started as a manual for support staff inside her firm until she realized others could also learn from it, no matter where they worked. As she says, paralegals don’t work business hours, they work “deadline hours.” Weekends, late nights, even tracking down a court reporter on a weekend, it’s all part of an exciting profession that’s always challenging and evolving.

Resources: 

“The Little Black Book of Paralegal Wisdom: Tips for a Successful Career,” by Sabine Alexis 

NALA, The Paralegal Association

NALA Conference & Expo 2026

Everything changes, sometimes even you. Is the job you started out in still the job you love? Guest Cynthia Vasquez started out as a paralegal professional but made a pivot, earning her MBA and striking out on her own, founding her California-based eDiscovery consulting firm Propel Consulting. (She even ran successfully for city council and finds time to volunteer in professional organizations).

Sometimes, it’s good to take a look at your own, unique skill set and see how those skills might apply in a new capacity. Vasquez has found her niche in eDiscovery, putting her legal and analytical skills to work in her boutique firm that specializes in the technical work of sifting through digital data for firms and corporations that don’t have a dedicated team, or the expertise, in this emerging field.

 You may like the job you currently do, but is there something you’ve been secretly dreaming about, a big, audacious goal? What’s holding you back? Get inspired by Vasquez’ drive for more in her life and her successful leap into the unknown.  

RESOURCES MENTIONED:

Gies College of Business, University of Illinois

Women in eDiscovery (Orange County Chapter)

Orange County Paralegal Association

Cynthia Vasquez (council platform)

Our court system tends to draw in a diverse mixing pot of “customers.” Many of us will end up in a courthouse for some reason, a civil or criminal proceeding, a hearing, a deposition, a divorce, jury duty, even a marriage license. That’s why diversity and representation of all of us matters for those working inside the courthouse.

Guest Belinda Handy is a commissioner in the Superior Court of Riverside County, California. She says the mix of people working inside the courthouse should reflect those who use the services, that means diversity in race, sex, economic background, professional experience and more. Since the public using the courthouse is made up of everyone, so should the staff and leadership. Handy herself rose to the bench from a non-traditional pathway: the public defender’s office.

Our other guest, Terri Walters, shares her experience growing up as a person of color in a predominantly white community, then went to work in law firms that were predominantly white. It took effort to shake an “imposter syndrome” and understand she belongs and that she excels at her job. “Never did I have the opportunity to work with people that look like me,” she says. “Representation matters.”

Both Handy and Walters advocate for pathways to success in the legal field for people in underrepresented communities. The court system can seem intimidating, but there are doors open to everyone. It’s not all about college degrees and law school. Handy says the courthouse is “like a city,” full of opportunities including IT specialists, clerks, bailiffs, paralegals, and yes, judges and lawyers. "The court’s a public building. You’re welcome to come in,” Handy says. Hear how all of us in the legal community can invite someone inside, maybe a young person who thinks the courts aren’t there for them. Open a door today.

Mentioned in This Episode:

California Alliance of Paralegal Professionals

LAPA, the Los Angeles Paralegal Association

Orange County Paralegal Association

NALA, The Paralegal Association

NALA Conference & Expo 2026

Can paralegal professionals really strike out on their own and set up a paralegal business outside the confines of a law firm or government agency? Guest Rashida Forbes did just that. She’s a veteran paralegal professional who turned her early boots-on-the-ground early experiences into her own firm wrangling the legal process in the high-stakes world of foreclosure and eviction.

Forbes was working in a traditional law firm framework when she grew frustrated with the status quo and struck out on her own, forming the Atlanta-based freelance paralegal firm RF Legal Support. Her inspirational journey is proof that “the way it’s always been” doesn’t have to be the only way. 

Being a business owner isn’t easy, she explains. It can gobble up your day, take time away from family and friends, and through it all, it’s your money at risk and your commitment that will be tested. 

Hear how Forbes made the leap and learned to incorporate the legal tools her firm needed to prosper and grow. Plus, how owning her own business allows her and her team to shake up the world of legal fashion, experiencing the freedom to dress for success with a little extra flair (and host a fashion show).

Mentioned in This Episode:

Stylish Paralegal Fashion Show

NALA, The Paralegal Association

NALA Conference & Expo 2026

In a truly fun episode, co-host Jill Francisco is back with co-host Tony Sipp and longtime friend of the podcast, Vanessa (Vinnie) Finley, CEO of NALA, The Paralegal Association. 

Finley dishes on all that is new this year at NALA for its members and shares insider details about the upcoming 2026 NALA Conference & Expo, July 16-18 in Denver, Colorado. The theme is “Transforming today’s paralegals into tomorrow’s leaders.” 

The paralegal profession is growing by leaps. Demands are increasing, technology is transforming the profession, new areas of practice are opening up, and nothing is as it was. Get insights into exciting new developments and roles for paralegal professionals, network with your peers, and get ahead. (All while you can earn up to 41 hours of CLE, including a keynote address from Michael Houlberg, JD, leader of the Institute for the Advancement of the American Legal System.)

Don’t miss this year’s conference and be sure to catch a Major League Baseball game at Coors Field, the absolutely dazzling home of the Colorado Rockies. And if you’re flying in, you don’t need a rental car, the Denver A Line, “the train to the plane” brings you directly from the airport to downtown Denver’s Union Station.

 Mentioned in This Episode:

NALA, The Paralegal Association

NALA Email

NALA Conference & Expo 2026

NALA Advanced Certified Paralegal Program

College of the Canyons Certified Paralegal Exam Study Courses

New NALA CP Practice App and Other Tools

National Paralegal Day

Visit Denver

Eat Denver (Independent Network of Restaurants)

Denver Grand Hyatt

Denver Union Station

Denver A Line, "The Train to the Plane"

Denver 16th Street Free Shuttle

Institute for the Advancement of the American Legal System (IAALS)

Guest Jaclyn Foster was a paralegal struggling to make ends meet in rural Wisconsin with a new baby when she started her own paralegal services business, online only, out of her home and out of desperation. It took off, generating six-figure revenue and ultimately being acquired just three years later by a larger company, giving her the breathing room to pursue her passions.

She founded the Paralegals in Business Society, dedicated to helping others in the field start and run their own paralegal businesses while serving a market that needs those services. Foster is watching and navigating a sea change in the paralegal profession. E-filing, remote work, and new systems are driving the field forward along with the entire legal industry. The COVID-19 pandemic turned the paralegal industry upside down, and for those who adapted, it’s for the better.

For freelance paralegals ready to level up, hear how there’s a better way to specialize, solve problems, and get out there. Go beyond resumes and office politics and take charge of your career.

Hear how Foster taught herself the business, from marketing to scope-of-work contracts and built her life outside the traditional confines of the law firm paralegal practice. Yes. You. Can. As she says, “There is always a way to figure this out, and paralegals are the best at doing this.” If you’ve ever asked yourself, “Who am I to start a business,” ask yourself instead “Who am I not to.”

Mentioned in This Episode:

“Paralegals Should Be Millionaires: Stop Settling. Break Boundaries. Create the Life You Deserve,” by Jaclyn Foster, on Amazon

NALA, The Paralegal Association

NALA Conference & Expo 2026