Having the right staff will give you all the freedom you want as an agency owner.  The problem is, building the right staff, is THE toughest thing that you will have to do.  This episode walks you through some important questions to ask yourself if you are on the fence when it comes to building the right team around you. 

This episode includes a simple weekly tip that you should add to your agency operations to help your retention and give an elevated level of customer service.  

How I look at whether sponsoring an event will be profitable for me or not. 

Rate increases can be really stressful.  In this episode, I walk you through 4 ways, that I have dealt with these throughout my career.  

We have a tendency to NOT make choices based on fear.  We are afraid that if we make a certain choice, things will be worse.  This can be a very limiting mindset.  It's overprotective.  Be brave.  Do the work and make better choices.  This is how your business will improve.  This is your path to freedom and more joy.

Let's do some math.  This explains how if you can write an extra 2 policies per month, you will make at least $25k over 5 years.  Would you spend $1590 to learn how to do this?

This is an A+ tip on how to save time in training new staff members. 

This episode was born from a conversation I had with my texting community.  Text me at 208-213-8809 to get in. 

This episode contains a few stories on recent customer service experiences that I had that are worth hearing. 

This strategy will get you leads for new business, deepen your relationship with your local business community, and help position yourself as a good businessperson in your town.