I had an interaction with a fellow agency owner recently that went sideways over a policy transfer. Wanted to share with you.

Once in awhile we do a quote and the premium we get is significantly higher than what we expected. I walk you through my thought process when this happens.

Get creative with your compensation. This episode tells the story when I leased a car for an employee of mine.

“Life rewards the specific ask and punishes the vague wish”.

I’ve had 16 years of experience dealing with restoration companies. Here are a couple of stories and thoughts behind why we do what we do in my agency.

Sometimes it’s fun to do a contest in your agency to mix things up.

The number one Question that I am seeing from newer agents is how do I work Internet leads. I think newer agents are being told the Internet leads are a great way to grow an agency. I am here to tell you that that is incorrect. This episode walks you through what I believe it takes to build systems to grow the agency that you want to have.

Goals are the bedrock of your agency. You have to have them and you have to write them down. My challenge to you is, set your goals uncomfortably high. You will surprise yourself on what you can achieve. Goals are super important. The wrong goal, can put limits on what you do.

There are a few programs out there available to insurance agents that teach us how to create leads for mortgage brokers in order to form a referral relationship. I bought one of these programs a few years back and wanted to share my experience on using it.

I think the biggest difference between a highly successful agency and an average agency is the expectations we put on our employees. Average agencies have lower expectations of their employees. Highly successful agencies have higher expectations. But you have to know what your limit is on those expectations.