Agency Nation Sound

Agency Nation Sound

By Agency NationBusiness
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Agency Nation Sound episodes

  • Q&A: Fear of the Personal Brand and Facebook Pages
    It's easy to dismiss and even easier to want to control, but given the proper freedom can be effective.

    That's really the default reaction most people have when it comes to allowing personal brands to develop inside an agency.

    Those concerns are usually masked in the form of Facebook pages and separate websites.

    However, if properly supported and coordinated your agency can take advantage of the most relevant prospecting real estate.

    That's a question I answer today as we look at "a problem" one agency is having deciding what to with agent's and their Facebook pages.

    P.S. Have you joined the Agency Nation newsletter yet? (Personal Brands Encouraged)

    14 min
  • It's Silly to Think Good Agents Need Replaced
    Because contrary to popular (InsurTech) opinion, you provide too sweet of a deal to pass up.

    That deal usually includes taking an active and engaged roll in your community.

    It also requires a serious commitment to operating as a true risk manager instead of an apples to apples order taker.

    However, not every insurance agent with an active license can live up to that standard.

    That's why it's important to weed out those agents who can't or won't deliver that experience.

    That's what I talked to Pat West, of Hedgequote, help understand his vision of a more streamlined shopping future.

    P.S. No good agents are getting replaced here.

    29 min
  • The Exciting Tools that Make a Big Impact
    Are hard to care about until they start costing you business, but once they do is it too late?

    It's certainly a question and answer you shouldn't want to wait around to find out.

    Going on the offense with the tools and technology your agency deploys to get attention is a pretty solid idea.

    Regardless of the medium, you have the ability to weave your personal story and build relationships at an unimaginable scale.

    That's what I talk to Jeff Teschke, Founder and CEO of Forge3, about his experience getting agents excited about making an impact.

    Don't miss your chance to learn from Jeff at Elevate 2019, get your ticket now!

    P.S. Seriously, this might be the most practical, get results now session of the entire conference.

    37 min
  • The Future Expert Needs to be More Specific
    Not just because that's the most effective business strategy, but because that's the world they grew up in.

    The recruiting epidemic is a constant conversation throughout the industry so much so we might see a few support groups start forming.

    Insurance has a problem attracting new, fresh, young talent, mostly because of the stereotypical image it currently carriers.

    Maybe we've been going at it all wrong, instead of trying to find new people to make it different, maybe it's our job to make it specifically different first?

    That's what I talk to Harrison Scheider, of Brown & Riding Insurance, about how he got so specific about his insurance.

    P.S. There's a lot of future experts getting specific here.

    37 min
  • How Civil is the Culture in Your Agency?
    It's very possible your agency could have an incivility problem and not even know it. 

    What might seem like a harmless conversation to you could be a big deal to someone else.

    Getting a handle on this type of behavior should be at the top of every agency owners list.

    It could be as simple as creating an environment that is equipped and prepared to handle different opinions with respect. 

    That’s why I assembled some of the best leaders in the industry whose mission is to figure out the best way to include everyone. 

    I talked with Alex Dopazo, Quincy Branch, and Whitnee Dillard about how long we have until it's too late.

    P.S. This is the one place every opinion is encouraged.

    s should be next.
    43 min
  • How to Find Success through Your People
    It starts by sticking to what you're good at and building a system that allows you to inspire.

    During that process, it should become clear what direction your agency should be running in.

    Because when you consistently stay the course that lets your people experience that dedication to a vision.

    While change is good, doing consistently and radically only weakens your teams desire to follow you.

    That's what I talk to Matt Naimoli and Zack Gould, of G&N Insurance about as they continue to double down building a dynamic culture.

    Don't miss your chance to learn from Matt and Zack live at Elevate 2019, get your ticket now!

    P.S. Seriously, I can already hear the "I didn't go to Elevate 19" regret building.

    36 min
  • How to Tell a Good Story So Everyone Can Win
    It's the only thing you can do if you don't want to look really bad doing a good thing.

    Helping organize and execute community events is something that comes second nature to most insurance agents.

    But how do you make sure people know you were there without taking the spotlight away from the reason people were?

    The simple answer is, "Tell the story," but of course that's much easier said than done.

    That's exactly why I wanted to call up my friends Adam Sheridan, of Reed Brothers Insurance, about the upcoming story he's struggling to tell.

    P.S. We're waiting to help improve your storytelling so you can start winning more.

    24 min
  • What Did It Take to Get You In The Industry?
    Most of the time it started with something unexpected and ended with your ability to make a difference.

    Once you're exposed to the power of being there for someone on their worst day it makes it hard to want to do anything else.

    Then your mission becomes finding new ways to do old things.

    Which might involve sneaking some implied video authority from someone else.

    That's what I talk to Scott Greene about his journey joining the industry with Elliott Insurance and

    Don't miss Scott live at Elevate 19 sharing his secret to branding himself inside other businesses.

    P.S. This is another good place to learn how to stay in the industry.

    28 min
  • Video Creates the Best Attention for Your Agency
    Which shouldn't be confused with trying to create the best videos for your agency.

    Focusing on what happens when you get in front of the camera instead of how to do it is a subtle mindset shift that can go along way.

    Yeah, it's important for things to look and feel a certain way, but aren't the ultimate benchmarks to determine success.

    It might all start with viewing video as part of your everyday work to continuously and consistently grab that attention.

    That's what Sydney Roe talks Phil Nottingham, of Wistia, about how your agency can easily make those changes.

    Don't miss your chance to learn from Phil live from the Elevate 19 stage, so be sure to grab you ticket today!

    Also, make sure you connect with Phil:

    Wistia
    LinkedIn

    P.S. Seriously, this amount of video marketing fire needs to be handled in a controlled environment.

    33 min
  • How to Get Claims Service That Makes Lifetime Clients
    It all starts with over communicating everything to make sure everyone knows what needs to be done.

    This needs to happen the entire time something bad is happening to your client.

    Because it only takes one missed phone called to ruin the entire experience for everyone.

    That means you better have relationships ready across all your carrier claims teams to make sure that doesn't happen.

    That's what I talk to John Bachmann about as he shares his experience from the trenches to improve how you make bad things better.

    Make sure to connect with John o LinkedIn.

    P.S. Joining the Agency Nation newsletter might be able to do something like that.

    30 min

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