What if instead of software coaching you on how to use it–what buttons to push and what file menus to open–the software could just use itself, once it knew what you wanted? 

We explore Intuit's new AI agents in the latest installment of our oral history project.

We Meet:  

Alex Balazs, CTO of Intuit

Credits:

This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.