AI in Action

AI in Action

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AI in Action episodes

  • Thoughtful AI integration at the Recording Academy

    The Recording Academy is thoughtfully integrating generative AI to improve efficiency, accuracy and fan engagement across the GRAMMYs. David Gregory, CIO of the Recording Academy, describes using AI solutions, machine learning and large language models to streamline the GRAMMY Awards submission and voting process while preserving human oversight and strong AI governance.

     

    Fan-facing tools like GRAMMY IQ, an AI-powered chatbot, enhance grammy.com through interactive trivia and historical insights. Collaborating with IBM and others, the Recording Academy is exploring AI agents and advanced analytics across archives, membership platforms and operations. Their overall vision is to drive innovation balanced with responsibility, creativity and trust.


    0:00 Intro

    05:01 How GRAMMY IQ elevates the fan experience

    06:43 Beyond GRAMMY IQ: The future of AI at the GRAMMYs

    12:10 Leading the AI initiatives with caution and clarity

    17:43 Driving member value with AI and digital transformation

    21:54 Operationalizing AI across the Recording Academy

    25:08 What every CIO should know about getting started with AI

    27:14 What’s next for AI at the Recording Academy


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

    28 min
  • How IBM uses data and AI to modernize procurement

    In this AI in Action episode, David Levy speaks with Lorie Meola about how IBM is transforming procurement through AI adoption and data management. Lorie explains how focusing on good-enough enterprise data, supported by data transparency and data visualization, leads to faster insights and better decisions.

     

    She shares how agentic AI helps teams move away from manual work and focus on higher-value outcomes. The conversation also highlights the cultural change required for digital transformation, including leadership support and iteration. The episode shows how modern procurement can drive efficiency, insight and business impact across the enterprise.


    Inside IBM's Client Zero journey: https://ibm.biz/BdbW4b

    35 min
  • Making enterprise content actionable with AI

    In this AI in Action episode, David Levy talks with Yashodha Bhavnani, Head of AI at Box, about how enterprises can turn massive volumes of unstructured data into high-value intelligence.

     

    Yashodha explains how Box is embedding AI into its content platform for easier data management without compromising security or governance. She shares real-world examples of enterprise content management and explains how agentic AI powers smarter workflows.

     

    The conversation also covers the role of IBM watsonx® in Box AI and what it takes to bring AI from experimentation into production.

    34 min
  • How UFC uses AI to turn data into real-time insights

    Explore the partnership → https://ibm.biz/BdbTR7


    In this AI in Action episode, David Levy talks with Alon Cohen about how the UFC has turned its deep history of data into clear, meaningful insights. Alon shares how the team has moved from basic number tracking to smart systems powered by machine learning, computer vision and NLP. Thanks to better data management and processing, the team can measure speed, power and even fighter intent with far more accuracy.

     

    He explains why combat sports are challenging in terms of AI and data analysis, and how IBM watsonx® helps deliver real-time insights to fans and commentators. The episode also covers why building good AI takes patience, steady improvement and the careful judgment of people who truly understand the sport.


    0:00 Intro

    04:11 Understanding MMA athletes and the culture

    07:17 Identifying the opportunity for statistical analysis in UFC

    09:28 The challenges of AI with real-time fight data

    16:24 How the UFC uses IBM watsonx® to power UFC Insights

    21:34 What data reaches UFC commentators

    25:14 How IBM and UFC built and trained the models

    31:08 How UFC measures the success of AI-driven fan experiences

    34:02 Advice for businesses advancing with AI


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

    36 min
  • The power of AI starts with better data

    Explore the podcast → https://ibm.biz/Bdbbwt


    Every company is sitting on a mountain of data, but only a few know what to do with it. In this episode of AI in Action, Madison Faulkner talks with David Levy about turning data chaos into clarity. She explores how agentic AI depends on strong data management and data governance, and why unstructured data and big data only create value when they’re organized with purpose. In other words, the real competitive edge isn’t the AI itself; it’s the data behind it. Because in the end, intelligent systems are only as powerful as the data that trains them.


    0:00 Intro

    1:35 Madison Faulkner’s journey

    2:40 The birth of data science

    4:00 Bridging Silicon Valley hype with real-world industries

    8:40 Structuring unstructured data for agentic AI

    12:00 Automation, knowledge graphs and agentic sourcing

    16:40 Tactical and organizational failures in data strategy

    20:30 Data as code: The next wave of infrastructure

    24:00 Rethinking data foundations for agentic AI

    30:12 Turning data governance into a real business advantage

    33:45 Final takeaways: Clarity over chaos in the AI era


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.


    AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/Bdbbw6


    #DataStrategy #EnterpriseAI #AIforBusiness #DataLeadership #BusinessIntelligence #AgenticAI #DataDrivenBusiness #DataManagement #MadisonFaulkner #DavidLevy

    35 min
  • When AI governance meets cybersecurity

    Explore the podcast → https://ibm.biz/Bdbvh4


    AI can drive transformation or create new vulnerabilities. The difference lies in how we lead. In this episode of AI in Action, former CISA Director Jen Easterly joins David Levy to discuss the intersection of AI governance and cybersecurity, and how leadership and accountability shape both.

    Watch the episode to understand how security guardrails, robust systems, and a culture that values safety as much as speed can help organizations innovate boldly yet responsibly. Because real AI-based innovation isn’t just smart. It’s also safe.



    Timestamps:

    0:00 Intro

    0:55 Jen Easterly’s journey from national security to AI governance

    2:28 How imagination shapes innovation and risk

    4:06 Innovation under pressure in the field

    7:04 The power of data and information-driven defense

    8:25 Agentic AI is transforming both defense and attack

    9:45 Making security part of software design

    13:50 Accountability and leadership in AI governance

    17:39 Creating a culture that values safety and innovation

    24:17 Collaboration, resilience and the future of AI security

    28:04 Emerging AI threats and the evolving security landscape

    30:12 Key takeaways on leadership, accountability and trust



    AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdbSUv


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

    37 min
  • Procurement moves at AI speed

    Explore the podcast → https://ibm.biz/BdbYhM


    Learn about AI agents for procurement → https://ibm.biz/BdbYhS


    Procurement is stepping into the future with AI. In this AI in Action episode, expert Daniel Barnes chats with David Levy about how agentic AI is shaking up procurement, which has long been stuck in spreadsheets and slow processes.


    Watch the episode to understand how AI is pulling insights from contracts, vendor documents and other datasets, empowering procurement teams to make smarter, faster decisions. Also, learn how some companies are stumbling by trying to AI everything at once. Companies need to understand that the smart move is to start small and then scale up.


    0:00 - Intro

    02:14 - Data management in procurement

    08:45 - How agentic AI has changed procurement

    13:10 - How AI and data are redefining vendor evaluation

    17:17 - Getting CPOs started with the right technology

    23:54 - The rise of agentic negotiators

    26:37 - Risks of ignoring AI-driven procurement opportunities


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

    33 min
  • AI adoption demands more than just new tools

    Most companies struggle with AI. And it’s usually not because the technology doesn’t work, but because the right adoption approach isn’t followed.


    As Conor Grennan, Chief AI Architect at New York University, puts it, treating AI like a digital transformation initiative is a recipe for failure. What actually works is when leaders move beyond rolling out AI tools and drive the behavioral shift that sets clear expectations and enables real change.


    When leadership teams get the people part right, they can avoid the usual mistakes, align teams on what matters and turn AI into real business results.


    Learn about AI agents and application architecture → https://ibm.biz/BdbR2B



    0:00 Intro

    04:52 AI adoption is a behavioral challenge

    07:55 AI isn’t digital transformation

    11:30 The risk of using AI agents as mere replacements

    16:31 Finding the AI champion who drives change

    18:18 The shift from commands to conversations

    22:39 The foundation for scaling AI workflows

    32:22 Why AI agents aren’t just machines

    33:15 Trust, hallucinations and the data problem



    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.


    AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdbdvS


    37 min
  • Industrial work reimagined with AI and robotics

    AI and robotics are revolutionizing industrial work and automation by enhancing efficiency, reducing costs and safeguarding human workers from hazardous tasks.

     

    In this episode, Aaron Saunders, CTO of Boston Dynamics, delves into the transformative potential of AI-powered robotics, highlighting how robots are becoming safer, more cost-effective and widely accessible through Robotics as a Service (RaaS).

     

    He shares real-world applications of industrial robotics, insights into ROI and the shift from deterministic systems to open-ended technologies, while also addressing key challenges, such as managing expectations and ensuring data privacy. 


    Timestamps:

    0:00 Intro

    03:03 The future of robots with generative AI

    07:22 Beyond warehouses: New uses for AI robots

    12:29 ROI from AI-powered robotics

    15:13 The next phase of AI and robotics

    18:41 Guidance for CTOs on AI and robotics


    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. 

     

    AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdnXVJ

     

    #AI #Robotics #IndustrialAutomation #RoboticsasAService #ReturnOnInvestment #SafetyInAutomation #FutureTech #AaronSaunders #DavidLevy 

    22 min
  • Tractor Supply Company shows the power of AI in retail

    AI in retail is no longer a buzzword. It’s a reality, and Tractor Supply Company has been one of the pioneers in driving it forward.


    In this conversation, Glenn Allison, VP of AI platforms at Tractor Supply Company, explains how AI communicators, mobile apps and computer vision are making life easier for teams and creating a truly AI-enabled customer experience.


    Watch the episode to witness generative AI in action. Discover how it’s reshaping workflows, powering decisions and fueling innovation across retail.

     

    Timestamps:

    0:00 Intro

    03:34 Balancing AI innovation and operations

    06:09 AI agents transforming retail

    12:54 Scaling up for AI

    17:25 Continuous learning in the age of AI

    19:56 Boosting ROI through AI

    22:40 The workforce response to AI

     

    The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. 

     

    AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/BdnXVJ

     

    #AIinRetail #TractorSupply #ArtificialIntelligence #CustomerExperience #Innovation #GlennAllison #DavidLevy

    25 min

About AI in Action

From the publisher's feed

AI in Action explores what it takes to put artificial intelligence into action across a rapidly evolving business and tech landscape. Each episode focuses on responsible AI implementation and…

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