In this episode of The Digital Executive, host Brian Thomas speaks with Avrom Gilbert, a seasoned technology leader and AI pioneer. Gilbert, the CEO of SparkBeyond, shares his insights on the evolution of AI in business decision-making, from its early days to the era of generative AI. He discusses how businesses can move beyond generic AI-generated insights by leveraging structured data from CRM, ERP, and IoT sources to create highly optimized operations. With the rise of AI agents, he envisions a future where businesses will trust AI not just for insights but also for decision-making, fundamentally transforming industries.

Gilbert introduces the concept of "always optimized" AI, a system that continuously analyzes data, detects patterns, and recommends actions in real time to prevent issues such as customer churn or operational inefficiencies. He likens this advancement to having an AI assistant as intuitive as Marvel’s Jarvis, capable of making business decisions with unparalleled accuracy. With AI's rapid progress, he predicts that soon, organizations of all sizes will harness its power to remain competitive. To dive deeper into this exciting conversation, listen to the full podcast.