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In this episode, Melissa sits down with Erin Bradshaw, EVP for Patient Services & Navigation at the Patient Advocate Foundation, to explore the complex world of insurance denials and step therapy. Together, they discuss the surprising ways AI is already impacting patient advocacy, from helping navigate appeals to streamlining the process of getting the care you need. They explore whether AI is a helpful ally, a potential challenge, or a true game changer for patients navigating insurance barriers. Erin shares expert insights, clarifies common misconceptions about AI in healthcare, and highlights the resources and strategies that can make a real difference for patients facing these obstacles.
Thank you to Amgen Oncology and Daiichi Sankyo for making this episode possible.
By Melissa Berry4.9
4141 ratings
In this episode, Melissa sits down with Erin Bradshaw, EVP for Patient Services & Navigation at the Patient Advocate Foundation, to explore the complex world of insurance denials and step therapy. Together, they discuss the surprising ways AI is already impacting patient advocacy, from helping navigate appeals to streamlining the process of getting the care you need. They explore whether AI is a helpful ally, a potential challenge, or a true game changer for patients navigating insurance barriers. Erin shares expert insights, clarifies common misconceptions about AI in healthcare, and highlights the resources and strategies that can make a real difference for patients facing these obstacles.
Thank you to Amgen Oncology and Daiichi Sankyo for making this episode possible.

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