In this episode of the Dental Economist Show, Mike Huffaker is joined by Will Alexander, Senior Vice President of Enterprise Operations & CIO at Benevis. 
Join them as they:

• Discuss minimizing Friction for Patients and Practitioners 
• Talk about the benefits of adopting AI in dental call centers 
• Navigate the evolution of call centers in the dental industry 
• Explore the importance of leadership and flexibility in IT 
• Highlight the power of cultivating community in IT leadership

Will Alexander is a forward-thinking, results-oriented senior IT executive with proven success in leading all areas of information technology and project management. Before Benevis, Will spent 5 years with Race Track Petroleum. There, he led a team of 115 people and implemented best-in-class business intelligence tools and an enterprise data warehouse to streamline data flow and provide users with consistent and accurate data.
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Episode Highlights:
[05:36-06:25]: Minimizing Friction for Patients and Practitioners
[07:18-09:04]: Streamlining Repetitive Tasks 
[08:03-06:12]: Navigating Call Center Evolution: Strategies for Remote Work Success 
[17:54-19:12]: Leadership and Flexibility: Evolving Perspectives in IT
[22:24-23:19]: Cultivating Community in IT Leadership

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