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In this episode of All Can No Can't, Jeff Luther welcomes entrepreneur, business coach, and podcast host Pete Mohr. Pete, founder of Simplifying Entrepreneurship, shares his insights on moving from being an operator to an owner in your business.

As a certified Exit Planning Associate and Kolbe Certified Consultant, Pete brings a wealth of knowledge on breaking free from the daily grind, creating systems that empower teams, and building a business that works for you—not the other way around.

Key Topics Covered:

• The difference between being an operator and an owner.
• How to create systems that allow you to work on your business, not in it.
• Why many entrepreneurs get stuck in the 70-80 hour workweek trap.
• Tips for scaling and preparing your business for growth or sale.
• Common roadblocks for business owners and strategies to overcome them.

Pete also shares stories from his entrepreneurial journey, including running multiple businesses and the lessons learned from decades of experience. If you're a home service business owner or a small business entrepreneur looking to regain your time, increase efficiency, and avoid burnout, this episode is for you.

Connect with Pete Mohr:

• Website: Simplifying Entrepreneurship
• Podcast: Simplifying Entrepreneurship
• LinkedIn: Pete Mohr

Follow Jeff Luther:

• Social Media: Instagram

Don’t miss this actionable conversation designed to help you reclaim control and create the life you envisioned when you started your business!

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Welcome to All Can, No Can't!

In this empowering episode, Jeff Luther shares actionable insights for turning obstacles into opportunities. Whether you're an entrepreneur navigating the highs and lows of running a business or someone seeking to rewrite the rules of your life, this podcast is your guide to embracing challenges and thriving in all areas.

In this episode, we cover:

• Why traditional hiring methods like resumes are sinking your business.
• How to hire top performers by flipping the recruitment process upside down.
• Lessons learned from hiring pitfalls and the shift from D-players to A-players.
• The game-changing strategies behind elite organizations like Disney and Four Seasons.
• Automating the hiring process to save time, eliminate bad candidates, and attract rock stars.
• Why clear job descriptions focused on contribution are crucial in today’s hiring market.

Jeff is joined by a special guest Dr. Michael Neal who shares their experience of building a thriving practice with their spouse. Together, they dive deep into the challenges of finding the right team members and the transformative solutions that have led to success.

Key Takeaways:

• Resumes reveal past work history but fail to uncover true strengths and talents.
• Start the hiring process with assessments to identify candidates who fit naturally into the role.
• Focus on hiring for specific skills rather than creating "superhuman" job descriptions.
• Automation is a powerful tool to streamline the recruitment journey and filter out unqualified applicants.
• Position your job descriptions to highlight the contribution candidates will make to the company and the world.

Who This Episode Is For:

• Entrepreneurs struggling with hiring challenges.
• Business owners looking to build a high-performing team.
• Anyone ready to embrace resilience, push boundaries, and rewrite their own rules for success.

Join us as we dive into the hard lessons and proven strategies that will help you master the chaos of hiring and build a thriving, resilient business!

Connect with Dr. Michael Neal: https://www.buildmyteam.com/your-hiring-team

Connect with Jeff Luther:
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Email: [email protected]

Be sure to subscribe to All Can No Can't for more stories of resilience, strategies for growth, and mindset shifts that empower you to build a life on your terms.

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In this episode of All Can No Can't, host Jeff Luther shares a deeply personal and transformative story for the first time on his own platform. Known for his grit and athleticism as a ultra runner, and CrossFit enthusiast, Jeff takes us through the harrowing moments that reshaped his perspective on life.

Jeff recounts the events of June 12, 2021—a day that started with a routine CrossFit workout alongside his son but ended with a life-altering medical emergency. Hear how this experience forced him to confront vulnerability, fear, and his own limits.

This episode is about more than just survival; it’s about the resilience to embrace life’s uncertainties, the importance of physical and emotional awareness, and finding strength in the hardest moments. Whether you're an athlete, an entrepreneur, or someone searching for the motivation to overcome life’s obstacles, this story will inspire you to face challenges head-on and find the "can" in every "can't."

What you’ll learn in this episode:

• Jeff’s background as a competitive athlete and his drive to push boundaries.
• A detailed account of the medical event that changed his life.
• Insights into dealing with fear and vulnerability in moments of crisis.
• How Jeff’s mindset shifted after this experience and what it taught him about life, resilience, and priorities.
• The 30 second rule that changed everything

Connect with Jeff Luther:
Instagram
Email: [email protected]

Be sure to subscribe to All Can No Can't for more stories of resilience, strategies for growth, and mindset shifts that empower you to build a life on your terms.

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Welcome back to The Service Business Blueprint, the podcast dedicated to helping you build a thriving service-based business. I’m your host, Jeff Luther, and today, we’re diving into a topic that rarely gets discussed: the paradox of success in entrepreneurship and the need to give yourself permission as a leader.

I’ll share insights from a recent conversation with a successful entrepreneur friend, discussing the hidden challenges of making decisions at the top and why the higher you climb, the lonelier it can feel.

In this episode, we’ll explore:

The unspoken irony of entrepreneurial success: how bigger wins often come with bigger challenges.
Why entrepreneurs struggle to give themselves permission to act and make bold decisions.
The barriers we face, from fear of failure to imposter syndrome.
The real costs of hesitation: missed opportunities, organizational bottlenecks, and burnout.
If you’ve ever found yourself waiting for validation, overthinking decisions, or feeling like you’re stuck on your own island as a business owner, this episode is for you. It’s time to reclaim your authority and give yourself the freedom to make decisions with confidence.

Let’s get into it!

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Want to experience what it's like working 1-1 with Jeff? Book a call here to connect

In this insightful episode of Service Business Blueprint, Jeff Luther dives deep into building a thriving service-based business. Jeff and his guest, Alan Lazaros from Next Level University, discuss the evolution of business in the post-COVID era, the power of resilience and adaptability, and the importance of leadership across diverse teams. Alan shares personal stories about his journey, the lessons learned from early entrepreneurial mistakes, and how shifting from external achievement to self-improvement transformed his career and mindset.

Key Takeaways:

Navigating changes in the business landscape and embracing technology post-COVID.
Lessons from bootstrapping and building a company from humble beginnings.
The importance of cultivating humility, courage, and vulnerability for personal and professional growth.
Effective leadership in multicultural and virtual teams.
The power of tracking habits for sustainable growth and success.
Understanding self-worth and self-belief as foundations for leading a fulfilling life.

Connect with Alan on Linkedin
Visit his website

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Ready to up-level your service business? Learn more about how I can help you here.

Welcome back to the Service Business Blueprint. In this episode, we dive deep into the world of offshore talent, exploring its benefits, challenges, and how it can revolutionize your service business. Our guest, Dan Seligman, shares his invaluable insights and experiences in building a successful offshore staffing and recruiting firm Talently.

Discover the untapped potential of offshore talent and how it can revolutionize your service business. In this insightful episode, we sit down with Dan Seligan, the CEO of Talently, a leading offshore staffing and recruiting firm. Seligan shares valuable insights on navigating the challenges and reaping the rewards of hiring offshore employees. Learn how to find top-tier talent at a fraction of the cost, build a diverse and skilled team, and overcome common misconceptions about offshore work.

From cost-saving benefits to improved productivity, offshore talent offers numerous advantages for service businesses. Seligan discusses the best practices for selecting the right offshore location, ensuring effective communication, and maintaining a positive company culture. Whether you're a small business owner or a seasoned entrepreneur, this episode provides actionable advice on harnessing the power of offshore talent to drive your business forward.

Connect with Dan
Learn More About Talently

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In this episode of the Service Business Blueprint Podcast, host Jeff Luther sits down with Alan Carson to dive into the unique challenges faced by home inspectors in today’s competitive real estate market. They discuss the current conditions of the housing market, how increased competition is affecting the industry, and the key to building a sustainable and profitable service business.

Key topics include:

• The importance of delivering clear and concise home inspection reports
• Leveraging customer feedback and the Net Promoter Score (NPS) to drive growth
• The necessity of delegation and balancing work-life responsibilities for small business owners
• How consistency and repetition can help overcome business fears and lead to success
• Why persistence and reinforcement of your message are critical to building long-term success
• Strategies for overcoming the fear of rejection and success in the home service business

Whether you're a home inspector or a service business owner, this episode is packed with actionable insights on how to overcome challenges, grow your business, and maintain balance in your personal life.

🔔 Don’t forget to subscribe for more business tips and strategies from Service Business Blueprint with Jeff Luther.

Connect with Jeff Luther:
Instagram: @servicebusinessblueprint
Get Coached by Jeff: https://www.coachtoscale.com/home

Learn more abut Alan Carson: https://carsondunlop.com/

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Welcome back to the Service Business Blueprint Podcast with Jeff Luther! 🚀 In today's episode, we're diving deep into a critical topic every service business owner needs to understand: the difference between customer service and customer experience.

Jeff shares real-life examples, expert insights, and actionable strategies to help you elevate your customer experience and stop losing money in your business. Learn how to transform your customer interactions from reactive to proactive and build a brand that people love. If you’re ready to revolutionize your service business, this episode is a must-watch!

What You'll Learn:
The key differences between customer service and customer experience
How poor customer service can cost your business money
Real-life examples from top brands like Starbucks, Amazon, and Zappos
Practical tips to map out your customer journey and improve every touchpoint
How to create a seamless, memorable customer experience that drives success

👉 Subscribe to the Service Business Blueprint for more tools, tips, and strategies to grow your service-based business! Don’t forget to like, comment, and share!

Connect with Jeff Luther:
Instagram: @servicebusinessblueprint 
Website: https://www.home-probe.com

Chapters:
0:00 - Introduction to Customer Service vs. Customer Experience
1:20 - Defining Customer Service
2:35 - Why Customer Service is Reactive and Costly
3:51 - Customer Experience: The Proactive Approach
4:17 - Creating Seamless Customer Interactions
5:35 - Examples of Great Customer Experience: Moe’s vs. Starbucks
7:10 - How Amazon and Zappos Set the Standard
8:21 - Practical Tips to Improve Your Customer Experience
9:54 - Mapping Out Your Customer Journey
11:12 - Personalizing Interactions for Success

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This segment from the Service Business Blueprint podcast highlights the importance of building genuine connections through traditional sales funnels versus relying solely on paid search ads. Jeff Luther begins by promising to share a key marketing tip that guarantees business growth. He emphasizes effort as the foundation of success, contrasting sales funnels with paid ads like Google AdWords or Facebook ads.

While paid ads allow competitors to easily replicate strategies by simply outspending, traditional sales funnels focus on nurturing potential clients through relationship-building. Jeff explains that by guiding customers from awareness to action, and fostering personal connections (such as bonding over shared experiences), businesses can cultivate long-term relationships. This approach leads to repeat business and stronger customer loyalty, especially for service-based businesses.

Jeff also highlights how traditional sales funnels offer more control and predictability over marketing costs and results compared to the fluctuations and unpredictability of paid ad campaigns.

Continuing the segment, Jeff underscores that traditional sales funnels, when well-constructed, provide a personalized journey for each potential client, which builds trust over time. He stresses that service-based businesses thrive on relationships, and these can't be built overnight with paid ads. A well-thought-out funnel allows businesses to educate their audience, showcase their expertise, and address specific client needs at each stage of the buyer's journey.

Jeff points out that sales funnels aren't just about generating leads but nurturing them into loyal customers. He shares examples of how offering value upfront—through free content, webinars, or consultations—builds credibility, making it easier to convert leads into paying clients. Unlike the cold, transactional nature of paid ads, a funnel creates multiple touchpoints with potential clients, keeping them engaged and warming them up for a sale.

Moreover, Jeff discusses the sustainability of funnels. While paid ads require a constant investment to maintain visibility, a well-optimized funnel can continue to work in the background, attracting and converting clients passively. This makes funnels a cost-effective solution, especially for small service businesses that may not have huge advertising budgets.

Jeff wraps up the segment by encouraging listeners to shift their focus from short-term gains driven by paid ads to the long-term stability that comes from a properly designed sales funnel. By prioritizing relationships over transactions, service businesses can see consistent growth and build a loyal client base that will keep returning, ultimately outperforming the results of paid advertising over time.

Chapters:
00:00 Introduction
01:15 Key Marketing Tip for Business Growth
03:30 Sales Funnels Explained
06:00 The Role of Paid Search Ads
08:00 Limitations of Paid Ads
10:00 Effort vs. Replication in Marketing
12:00 Building Genuine Connections with Sales Funnels
14:00 From Awareness to Action
16:00 Benefits of Relationship-Building
18:00 Controlling Marketing Costs
20:00 Predictability vs. Unpredictability in Marketing
22:00 Examples of Successful Sales Funnels
24:00 Challenges in Implementing Sales Funnels
26:00 Tips for Effective Sales Funnels
28:00 Recap and Key Takeaways
30:00 Conclusion

https://www.home-probe.com/
https://www.instagram.com/servicebusinessblueprint

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The episode delves into the challenges of delegation in business. It highlights the psychological barriers, such as fear of irrelevance, perfectionism, and ownership mentality, that often prevent entrepreneurs from letting go of tasks. The episode also discusses the negative consequences of not delegating, including burnout, stagnation, and missed opportunities.

To overcome these challenges, the episode offers practical strategies like starting small, setting clear expectations, focusing on outcomes, building a culture of feedback, and embracing imperfection. By implementing these strategies, entrepreneurs can effectively delegate, free up their time, and allow their businesses to grow.

Introduction

• The Delegation Paradox (00:00:00 - 00:00:41)

Chapter 1: The Psychological Barriers

• Fear of Irrelevance (00:00:41 - 00:05:54)
• Perfectionism Trap (00:05:54 - 00:08:21)
• Ownership Mentality (00:08:21 - 00:14:40)

Chapter 2: The Consequences of Not Delegating

• Burnout (00:14:40 - 00:17:53)
• Stagnation (00:17:53 - 00:19:11)
• Missed Opportunities (00:19:11 - 00:24:45)

Chapter 3: Strategies for Effective Delegation

• Start Small (00:24:45 - 00:26:20)
• Set Clear Expectations (00:26:20 - 00:28:13)
• Focus on Outcomes (00:28:13 - 00:31:19)
• Build a Culture of Feedback (00:31:19 - 00:34:12)
• Let Go of Perfection (00:34:12 - 00:37:18)

Conclusion

• Benefits of Delegation (00:37:18 - 00:41:04)

Call to Action

• Join the Coaching Program (00:41:04 - 00:42:41)
• Share and Review (00:42:41 - 00:44:13)

Don't forget to subscribe to the podcast and leave a review!

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