This episode of Apex Unleashed is about growth, leadership, and success. Damian Piotto interviews award-winning real estate agent and director of First National Cleveland, Ryan McCan.
With 20 years of experience, Ryan is a living proof that sacrifice in business is worth it. He shares his journey over the years from mistakes new agents make to the best practices in managing a team and making an impact to others.
Damian and Ryan also discusses how being mindful in communicating and building trust, loyalty, and impact to others make the journey in real estate more fulfilling.
0:00:00Preview
0:00:19Intro
0:01:1320 years in real estate with Ryan McCann
0:02:43How does customer service look like now?
0:05:45How do you mentor people?
0:09:50Are you ever satisfied?
0:11:25You can be the carrot, the egg, or the coffee bean
0:14:42How do you look after your staff?
0:18:26Health, wealth, and energy
0:21:02Repayment and loyalty in life and business
0:24:02Handling difficult conversations
0:29:43A story of resilience
0:36:04Persistence and consistency
0:38:10The sad thing about respect these days
0:39:53Everything is about our relationships and communication
0:45:34Pay attention to how you communicate
0:48:00Outro