There are two kinds of people, those people who 'build you up' (balcony people) and those who 'tear you down' (basement people). Joyce Landorf Heatherley wrote a book called Balcony People. This book is based on the concept that people need affirmation in their lives to value themselves. And we get affirmation from others, and it is also our job to affirm others in return.  Janis talks about how to not only have balcony people in your life but also, how to become one for others.