Any form of workplace bullying is toxic, but what happens when the boss doesn’t know that they themselves are bullying? Workplace Expert Michelle Gibbings says the key for small business owners and operators is self-awareness. Michelle highlights the critical role self-awareness plays in effective leadership, especially in fostering psychological safety within teams. She discusses how leaders can identify unintentional bullying through hard and soft data, the profound impact of workplace dynamics on employee well-being, and practical steps to create a safe, trusting, and high-performing environment.

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