Are You Leading Your Practice?: the Thermometer vs. the Thermostat - E150

Highlights from this episode:

Run Down: Are You Leading Your Practice?: the Thermometer vs. the Thermostat (00:40)

Office Talk: Revamping my Optical (21:24)

In this week's episode, we are talking about setting the tone in your office. Are you a thermostat or a thermometer. A good leader absolutely needs to be the former. When you set the expectations and culture in your practice, you are giving your staff someone to follow and to model their behavior after. Listen to an embarrassing experience I had with this early on in my career and the lessons learned from it. (00:40)

In Office Talk, we are revamping our optical. It's time to level up. Not only are we changing out frame lines and styles but a lot of it is getting delegated to the optical manager. This is the next step in the management growth we have been working on. Like you've heard before, systems are scaleable. We are lessening my involvement so that it will be easier to expand and grow in the future. (21:24)

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