Kuala Lumpur’s FT Minister, Hannah Yeoh, says 13 reforms have been delivered in her first 100 days, from fee cuts for traders to opening up DBKL planning data and tightening tender oversight. Framed as improving transparency and governance, questions remain on what actually changes on the ground. We speak with Cha-ly Koh, CEO of UrbanMetry, on how to assess real impact in how the city functions.

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