B2BiQ

"No matter who you are and no matter what you do, whether it's moving everything to GBS or automating, each employee is going to have to reinvent who they are and what they do for a living." - Ralph Kesrouani

Brian Waites on change management: "I think the cultural part that everyone ever since robotics has a crazy cycle we've been going through with focus and visibility. Everyone's been asking the question around staff impact, what do they think. We've had nothing but positives."

Justin Reilly on adjusting to changin consumer behavior: "The fundamental shift in the way we build things, the way people want to consume our products and services denotes another way of thinking, but it is something that we need to shift, and not continue to apply the same set of principles."

"My recommendation to all recruiters within the organization is try to be as mature as possible. If you have a bad feeling on something, make sure you get to understand it. Because it may be just the day, or it may be something else which is not that important. But if you really work on this, you will get it get it right." - Rosita Vaslilkeviciute, Danske Bank

Kendall Jolly on building positive internal relationships: "One of the things that I think is so integral to building the culture that you want is making sure that we clearly define what it is that we want."

"People who invest in the company, own the company, sits on the board of the company, want the best for the company. They really just want people to be transparent and give them enough information so that it can make the best decision." - Pia Baker, Digacel Group

"I think that the customer is always right, because it's the customer. It has nothing to do with right or wrong. It has to do with the fact that every product that an organization produces goes to a customer." - Jeff Foster, San Diego Zoo

Kamilla Grembowicz on managing company growth: "We need to bring all these processes in one physical location, work on a more standard way of doing things, maybe the commission of a few applications, local solutions. And then we can really have a benefit from things like machine learning."

What we've done is an alliance of other regimes and what we've seen since we've done that as other regimes around the world doing exactly the same thing. So what we're doing is putting a common plumbing in place for global organizations to work. - Beju Shah, Bank of England