The collision between three trains in the state of Odisha claimed more than 280 lives and left more than 1000 people injured. We bring together a volunteer, Govind Dalai, who was one of the first on the scene and doctors Manoj Kumar Barik and Amrit Pattojoshi. Dr Barik was working in the local hospital on the night the crash happened, and Dr Pattojoshi, a psychiatrist, has been involved in identifying those who lost their lives. They discuss the support they are trying to provide to the families of victims. Also, Shweta in New Delhi and Riddhi in Ambala City, talk about their experiences of Indian railways and their concerns about safety.