There is a salesman at David Wilson’s Toyota of Las Vegas who describes himself as a “marketer.” He sells Toyotas, but he also markets himself,  “James Johnson.” For the last 30 years, James has sold every brand of vehicle imaginable. He considers himself an “information junkie,” who rents an office to store the massive collection […]

Jonathan Dawson, owner of Sellchology – an automotive sales training, speaking and consultant company explains how his entrepreneurial spirit kicked in at a young age and how he eventually found himself in the car business. Before Jonathan was successful, he spent some time learning at the school of “hard knocks.” With the counsel of his […]

“Share A Coke With…Your Customer”   This weeks Golden Nugget once again comes from our conversation with Bill Stout. He shares one last tip that you can use to surprise and delight your customers on delivery. He explains how you can use a personalized Coke bottle to put the exclamation mark on a polished and professional […]

Bill Stout, salesman from Scholfield Hyundai West in Wichita, Kansas returns for a second episode. He explains that car sales is like being part of a theatrical production. Act 1 is the “Never Ending Delivery Strategy,” which is an elaborate show of gratitude filled with thoughtful and memorable surprises for the customer. Bill has taken […]

This weeks Golden Nugget comes from our conversation with Bill Stout. He shares a great resource for building a personal referral network through an app, the EZ Referral Network. Our Golden Nugget “mini episode” provides one actionable item that you can implement today! These are meant to get you moving in the right direction and provide […]

Effective and efficient follow up is key to staying top of mind with your customer base. Bill Stout, a veteran salesman at Scholfield West Hyundai in Wichita, Kansas shares why he doesn’t rely on his dealership’s CRM to keep track of his customers. He explains how he devised his own system to stay in front […]

Since this was the first time that either of us had sat on the other side of the desk (as a customer), we thought it would be interesting to take you on the journey of leasing a new car with us. Outlining the parts of the purchase process that we loved and the ones we wish would have been […]

A Golden Nugget “mini episode” providing one actionable item that you can implement today! These are meant to get you moving in the right direction and provide a little motivation to try something new. Featuring a tip about sending out holiday cards to stand out from the rest from Quentin Groce. You can hear his full length […]

Our first “mini” episode providing one actionable item that you can implement today! These are meant to get you moving in the right direction and provide a little motivation to try something new. Featuring a tip from Victor Montoya. You can hear his full length episode here.

Time management –  The act of planning out your day to be as effective and efficient as possible has to be one of the most undertrained aspects of sales. In car sales specifically, we find ourselves with plenty of time where we aren’t directly working with a client. So what do you do with that time? How […]