Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:
We sit down with Dawn Smith, General Manager of Sandals Royal Caribbean, and Jeremy Jones, Corporate Director of Resort Operations for Jamaica, for a dynamic discussion about what makes Sandals Royal Caribbean one of the most distinct and romantic properties in the portfolio—and how operational excellence is elevated across all Sandals Resorts in Jamaica.

Together, we explore:

• The unique selling points of Sandals Royal Caribbean, including the private island experience and British colonial charm

• The types of clients best suited for this boutique resort

• Operational insights and behind-the-scenes strategy across the Jamaican region

• Support systems Sandals provides to help travel advisors close the sale

• The importance of maintaining a consistent guest experience across properties in Jamaica

This is an episode you don’t want to miss—packed with resort-specific knowledge, client-matching advice, and actionable takeaways to help grow your business.

Watch, connect, and grow with us—live from Las Vegas!

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