00:00 Starting from the beginning
6:27 B2B sales dying?
13:58 A story of the president of a 500 million dollars service company
16:57 One thing Bill learned many years ago
19:03 Acquiring first customers
29:03 High degree of frustration in sales
33:49 My first sales training
39:44 Don’t keep doing the same things if it doesn’t work
42:09 Talking about competitors
46:45 Sales & marketing relationships