In the second episode of "Better Under Pressure", I am joined by Anabel Hoult, CEO of Which?, the UK's most prominent consumer rights organisation. Her experience as a leader across multiple industries, including retail, charity, consumer services and fintech, makes her a natural choice as a guest to speak about pressure and how she handles it.
During our time together, she shares the power of a pen and a piece of paper, what her conversations with herself look like as she heads into high challenge situations, and what it was like to be the first Head Girl in a boys' boarding school.
00:00 Intro
01:37 How did you know that you thrived under pressure?
04.22 How did you manifest your feelings into something that has sat with you through other moments in your profession and in your personal life?
05:48 How do you experience pressure? And how do you recognise it?
06:35 How do you turn a physical feeling into a relationship that actually is productive to you?
08:43 Are you aware of the phase of the pressure moment?
10:00 Can you tell us about how you dealt with pressure when you were at boarding school?
11:00 As a young woman how did you deal with the pressure of being a head of year at a boys boarding school?
13:28 How did you tap into being a head girl as a force for good for a long term?
15:07 How do you push through the dark times or pressure patically in the long haul?
15:40 How do you dig deep through pressure times?
17:53 Highlight: lesson taught
18:37 What else do you do to manage pressure moments?
19:59 Do you lead with the belief that you can be better with under pressure?
24:13 Do you have open conversations with your teams about being under pressure?
25:00 Do you have a different explanation between being stressed and being under pressure?
28:54 Is storing little improvements, so they become bigger and stronger as a foundation, part of a conscious effort on your part?
30:25 What would you offer to pass forward to an ambitious woman who has a mixed relationship with pressure and wants to strengthen her relationship with pressure?
32:16 Do you think working hard shows up in female leaders more than in males?
35:07 What did you do when you needed to turn up the next day whilst taking care of young children at night?
41:46 Where are you currently? Are you in a big positive moment in life or are you slightly tipping over?
44:07 What is it at the moment when you can't go back on a suition, what do you do?
44:45 How did you take your two pay forward offers? How did that work for you?
47:10 Highlight 2: lesson learnt