In this week’s episode of Beyond the Wrench, we are joined by Craig Zale, CEO, Craig’s Car Care. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable.

Resources:

Learn more about WrenchWay's $1,000 Monthly Giveaway

 Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Craig Zale
CEO, Craig’s Car Care
[email protected]

Sponsor:

Sonic Tools’ direct distribution model offers affordable prices, without sacrificing quality and service. Their goal is to increase the efficiency of every technician with equipment solutions and Sonic Foam System that organizes quality tools in ways that award every technician with the opportunity to excel. Visit sonictoolsusa.com to learn more.

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In this week’s episode of Beyond the Wrench, we are joined by Matt Fanslow, Diagnostic Technician/Shop Manager, Riverside Automotive and Pedro De La Torre, Technician, Logic Auto. Matt and Pedro discuss what motivates them in the automotive industry, changes in the industry, and a class Pedro is teaching about his discovery with Subaru.

Resources:

Register for Pedro's Class

Listen to Matt's Podcast: Diagnosing the Aftermarket A to Z

Learn more about WrenchWay Top Shops

 Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guests:

Matt Fanslow
Diagnostic Technician/Shop Manager, Riverside Automotive
[email protected]

Pedro De La Torre
Technician, Logic Auto
[email protected]

Sponsor:

RepairPal connects consumers with certified trustworthy repair shops. RepairPal’s network of over 2,700 shops nationwide undergo a rigorous certification process to ensure they are high quality. If you are interested in working, or getting your car serviced at a trusted shop in RepairPal’s certified shop network, check out their directory of auto shops at repairpal.com.

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!

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In this week’s episode of Beyond the Wrench, we are joined by Josh Arnold, Master Technician, Toyota of Corvallis. Josh walks us through a tool he created to track his hours, the importance of paving a career path, and advice for young technicians.

Resources:

Download the free WrenchWay app in the App Store or on Google Play:

• App Store: https://apps.apple.com/us/app/id1534587616
• Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Josh Arnold
Master Technician, Toyota of Corvallis
[email protected]

Sponsor:

Founded in 2015, Diesel Laptops originally set out to help clients with their diagnostic tool needs. Since then they have expanded into a full service shop efficiency solution company offering diagnostic tools, diesel technician training, repair information, parts lookup tools, and more! If Diesel Laptops would be a solution you would like to add to your shop, check out diesellaptops.com to learn more.

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!

WrenchWay Resources:

For Technicians & Students

• Compare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
• Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.

For Shops & Dealerships

• Hire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. 

For Auto, Diesel, & CTE Instructors:

• Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.

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In this week’s episode of Beyond the Wrench, Arun Coumar, Founder and CEO, Driven Capital Partners joins us. Arun shares his expertise on pain points in running a business, the importance of having processes and procedures in place, and advice on managing your finances.

Resources:

Learn more and register for TechMission 2022

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Arun Coumar
Founder and CEO, Driven Capital Partners
[email protected]

Sponsor:

Fullbay is an industry-leading software solution for Heavy-Duty Repair shops. Their platform enables shops to receive repair requests, invoice customers, and everything in between. With Fullbay, owners and employees get into the shop, get their work done, and get back to their friends and families. To learn more about Fullbay visit fullbay.com/wrenchway.

Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, Chris Craig joins us to discuss his experience as a former service advisor, the importance of the advisor and technician relationship, advice on shop turnover, and best practices on selling diagnostic time.

Resources:

Learn more and register for TechMission 2022

Follow Chris on TikTok and Youtube

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Chris Craig
[email protected]

Sponsor:

The WheelTime Network is composed of 16 technically proficient parts and service providers with nearly 200 locations spanning all 50 states and Canada. Truck and coach repair consistency and quality are their top priorities. If you are searching for a consistent, reliable, and trustworthy truck and coach repair partner, contact WheelTime at wheeltime.com.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Martha Carrigan, CEO, Big Shoes Network. Martha shares with us her knowledge on recruitment marketing, how to treat your employees right, and how to get valuable feedback from employees.

Resources:

Learn more and register for TechMission 2022

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Martha Carrigan
CEO, Big Shoes Network
[email protected]

Sponsor:

Truck Country & Stoops is the largest freightliner dealer group in the U.S. today, serving customers at locations in Illinois, Iowa, Indiana, Ohio, and Wisconsin. For nearly 60 years, they’ve offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and more. If you are wanting to learn more about Truck Country & Stoops visit truckcountry.com.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, Tully Williams, Fixed Operations Director, The Niello Company joins us for an exciting episode. Tully shows his passion for the automotive industry by discussing ways shops can keep their technicians happy. He talks about why flat rate gets a bad name, how shops can care for their technicians, and how to improve the manager and technician relationship.

Resources:

Learn more about WrenchWay Top Shops

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Tully Williams
Fixed Operations Director, The Niello Company
[email protected]

Sponsor:

Collabtic gives your technicians the confidence and insight they need to service their customers. Collabtic’s A.I.-driven knowledge base builds organization intelligence as the system is used to provide proactive recommendations to technicians. To learn more about if Collabtic would be a solution you would like to add to your shop, check out collabtic.com.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, Andrew Jablonowski, Content and Curriculum Manager, Garage Gurus joins us to share his insights on the importance of training, the transition of training from school to a shop, and the challenges with training.

Resources:

Learn more and register for TechMission

Interested in Garage Gurus Training sessions? Use code wrenchway22 for 50% off!

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Andrew Jablonowski
Content and Curriculum Manager, Garage Gurus
[email protected]

Sponsor:

Caliber Collison is a part of Caliber’s family of companies that are committed to making a difference in the lives of their teammates, customers, and communities. They do this with one singular purpose in mind–Restoring the Rhythm of Your Life. Getting their customers back to what matters most to them is what drives them. All of their companies live by the same mission and vision and are looking to invest in teammates who are inspired to serve. Learn more at caliber.com.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we are joined by Jim Bologa, CEO, Porter and Chester Institute. Jim discusses how students can understand their skill set, how to build students up for success, and the importance of continuing education.

Resources:

Learn more about WrenchWay School Assist

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Jim Bologa
CEO, Porter and Chester Institute
[email protected]

Sponsor:

Lithia Motors started in 1946 as a single-point Dodge store, and since then has grown to be the second-largest publicly owned automotive group in the nation. Lithia Motors currently owns and operates over 280 stores in the United States and Canada. If you are interested in partnering with or working for a Lithia shop, learn more at lithia.com.

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Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!

In this week’s episode of Beyond the Wrench, we had the pleasure of being joined by Corey Smith, National Fixed Operations Training Manager, National Auto Care. Corey talks about how to develop a process, ways to implement a process, and ways to gamify your process.

Resources:

Learn more about WrenchWay Shop Talk

Download the free WrenchWay app in the App Store or on Google Play:

App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Corey Smith
National Fixed Operations Training Manager, National Auto Care
[email protected]

Sponsor:

RepairSmith: RepairSmith delivers repair and scheduled maintenance on-location for fleet owners to maximize vehicle utilization and consolidate costs. Founded in 2018, RepairSmith is based in Los Angeles and offers service across 550+ cities. All RepairSmith mechanics are employees of the company and are equipped with quality tools and parts to deliver a five-star service experience. To learn more, visit repairsmith.com.

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