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Jay Goninen and Mark Wilson from WrenchWay, along with Dave Johnson from ASE, share an inside look at ASE Connects—a new community designed to strengthen the technician workforce. In this recorded webinar, they cover what ASE Connects is, how it connects shops and schools, plans to bring every school onto the platform, and an overview of the new Industry Data Exchange.
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Eric Wagner, automotive professional, joins the podcast to talk about why the auto industry must shift from a numbers-driven mindset to a true people business in order to attract and retain our talent. Throughout the episode, Eric discusses the role leadership plays in attracting and retaining technicians, why managers need to truly know their people, and what it takes to bring new talent into the industry—and keep them.
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Keith Smith, writer and visual storyteller of Straight Up Living, shares how he turned his ability to speak “technician” into spreading positivity in the automotive industry through his short film “From Bay Floors to Backroads.” In this episode, Keith walks us through his career as a technician, how he dove into filmmaking, and why he felt compelled to create uplifting visual content in an industry often surrounded by negativity.
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Mark Wilson, Co-Founder & CEO of WrenchWay, joins us to recap 2025 and share what’s ahead for WrenchWay in 2026. They discuss the growing partnership with ASE and the launch of ASE Connects, efforts to collect better technician data, and key wins and losses from the past year.
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Steve Johnson and Larry Dixon Jr., legendary drag racers, join us to share their paths in racing and how they’re helping inspire the next generation of automotive enthusiasts and technicians. During the episode, Steve and Larry share their racing journeys, why everyone in life needs mentors, and how the BAT-man Scholarship supports future technicians.
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Lew Olivier, Director of Outreach at the MN State Transportation Center of Excellence, joins us to discuss growing the next generation of technicians. Lew explains how events like Nitro-X spark student interest in technical careers, what shops can do as a first step to get involved with schools, and how small actions today can have a lasting impact on the technician workforce.
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Ryan Kooiman, Director of Training at Standard Motor Products, joins us to talk about banding together to raise the professional standards in the repair industry. He covers the balance between technical curiosity and shop profitability, the importance of credentials like ASEs, and why mentorship is better for the industry than making young techs learn “the hard way."
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John Melendez, Owner of JDM Collision, discusses the immense value of carrying technical skills into management and other industry roles. He covers his evolution from technician to industry leader, the lasting impact of effective mentorship on the next generation, and how leveraging certifications directly drives higher pay.
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Marc Poulsen, National Accounts Manager, shares how AutoNet TV helps shops build trust with customers and why it’s essential. Learn why showcasing ASE-certified technicians matters, the public’s misconceptions about the technician role, and the challenges of explaining maintenance and complex repairs to customers.
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Bill Demaree and Aaron Blount join us to share how Tom Wood University brings high school students into the dealership for hands-on automotive learning. They discuss the “why” behind the program, the importance of ownership support in building a marketplace of future technicians, and how they structure the curriculum to prepare students for real-world success in the industry.
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