By nature, salespeople and customers have a fair relationship. However, what is often seen in Japanese corporate society is the perception that the customer is in a superior position. They mistakenly believe that the customer is superior because they pay for the product.

The primary purpose of working in a company is to earn money. This allows them to spend money on food, clothing and shelter for survival. However, some people work in a company for more than that. Some people may work hard as a salaried employee because they want to satisfy their desire for power. There are many pompous salarymen in Japanese companies. Why are they so arrogant and pompous towards others?

In the business world, being busy is often considered good and being idle is considered bad. On the business battlefield, you have to pretend to be busy in front of your customers, even if you actually are not. In particular, busy salespeople are judged to be more competent.

Today we invited William, an American who is fluent in Japanese, to talk about how to improve his Japanese. William has been studying Japanese for 25 years, and during that time, he has improved his Japanese language skills in various ways.

If you are going to successfully navigate your way through life in a Japanese company, you need to think carefully about how you express yourself. In Japanese society, you are often expected to conform to the people around you, even if it means stifling your own individuality. On the other hand, if you are too tatemae with the people around you, you may develop a bad reputation as a boring person, or as someone who is unable to see the bottom of your heart.

Customer follow-up is very important in business. This is because if you don't follow up with customers, you will always have to develop new ones. However, if this customer follow-up is not done well, the customer may be suspicious of you. Salespeople must follow up with customers in order to gain their trust.

A salesperson's job is to sell products to customers. However, if the salesperson's desire to sell the product is too strong, this can often have the opposite effect. It is very difficult for salespeople to have the right feeling.

In Japan, employees are taught to follow "Report, contact, discuss" when faced with problems. It is called hourenso, the Japanese acronym for these words. Hourenso is useful when asking someone to do a job. However, hourenso also has some harmful effects.

Working from home has many advantages. One very significant advantage is that you do not have to be in contact with a live person.

When I was a student, I only needed to associate with friends who were comfortable with me. As a salaried worker, you have to work with people you don't like or who have different values. Therein lies the difficulty of being a salaried worker.