How can you fight back against online abuse? Writers Clementine Ford and Ijeoma Oluo tell us about a few go-to tools, like screenshots, mass-blocking, and the mute button. But what if you don't live your life online — and you’re dealing with a troll who seems to know everything about you? That's what happened to Francesca.

Featuring Carrie Goldberg, whose new book Nobody’s Victim: Fighting Psychos, Stalkers, Pervs, and Trolls is out next month.

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