Bob Knakal, founder and CEO of BK Real Estate Advisors, shares his journey in the commercial real estate industry and the changes he has witnessed in New York City over the years. He emphasizes the importance of being a market expert, having a passion for the business, and using discipline effectively. Bob also discusses the impact of technology, particularly artificial intelligence, on the industry. He highlights the challenges he has faced and the lessons he has learned, including the importance of confronting fears and maintaining a positive attitude. Bob is proud of his servant leadership approach and the success of the brokers he has mentored.