The Key shares Inside Higher Ed’s latest collaboration with Times Higher Education – Campus Podcast. This interview features Montclair State University President Jonathan Koppell as he discusses how universities can be more proactive in rebuilding public trust in higher education. It’s tied to accessibility and degree completion, he argues, and universities need to acknowledge their failures in meeting those objectives. Meanwhile, service learning and supporting minoritized groups are central to Dr. Koppell’s institutional strategy. And with many institutions in the US facing financial difficulties, he discusses his decision to merge Bloomfield College into the Montclair system.