In this bonus episode, we replay our previous roundtable discussion on flexible scheduling in shops. Our panelists, Arvin Marino from Toyota Seattle and Crystal Terrell from Leonard Bus Sales, Inc., explain how effective communication and culture in your shop can create flexible scheduling opportunities. They also discuss the future of flexibility and give tips on how shops can adjust to flexible scheduling.

(5:11) Overview of Flexible Scheduling Types
(16:06) Technician Feedback on Flex Scheduling
(32:17) Importance of Shop Culture
(40:38) Productivity & Crowding
(50:29) Future of Flexibility
(53:42) How Shops Can Set Up Flexible Scheduling

Resources:
WrenchWay Shop Membership

WrenchWay Solutions for Technicians, Service Advisors, Students, and other Industry Professionals

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About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guests:
Arvin Merino
Service Director, Toyota of Seattle
[email protected]

Crystal Terrell
Human Resources Manager, Leonard Bus Sales, Inc.
[email protected]

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