Natalie Vincent is the chief executive of Ngā Tangata Microfinance Trust, which works with New Zealanders experiencing financial hardship to provide them with small, safe, interest-free loans and mentorship to help them get – and stay – out of debt. The last two years have been the busiest in the organisation’s history, and December 2021 brought the most referrals for support yet. Natalie tells Simon Day how easy it can be for people to get into financial difficulty when one crisis puts them into debt, how hard it can be to get out and the importance of building financial capability and wellbeing.

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