For all the stories of stress and struggle we heard in 2020, there have also been some amazing examples of heroism and success. Procurement teams worked long hours with little information to go on to keep their operations running, often partnering with suppliers and colleagues to find creative solutions on the fly.

Art of Procurement recently partnered with Ivalua to interview several CPOs about what they learned in 2020 and how that will change their approach going forward. 

In today’s bonus podcast, I thought I would share just a couple of short outtakes from two of the CPOs - Dan Symon, the CPO of New York City and Sajid Kunnummal, the Vice President and CPO at Navistar.

January 1, 2021 won’t bring a return to normal, but it does mark a new beginning. Procurement has never stopped maturing and evolving, and the past year brought on an enormous growth spurt. We’ve uncovered hidden weaknesses, seen the benefits of transparency and risk management, and forged new partnerships both inside and outside of the company.

To read more about how CPOs are pivoting their teams to enable success in 2021, you can get the full paper at artofprocurement.com/2021pivot.