Actioning your feedback

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

It can help if you capture all of the feedback you receive in a journal, including:

Having a detailed feedback journal can:

Once you’ve decided what feedback you want to prioritise, develop an action plan to address it, potentially asking the feedback provider for their input or review.

Your task for today is to spend 5 minutes setting up your feedback journal, adding any relevant feedback you’ve already had.

How to ready yourself for feedback

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

You can affect the feedback offered to you by:

Request feedback by being specific about what you want from the other person, both in terms of topics and in terms of style.

Support preparations through helpful suggestions:

Adopt a mindset that recognises feedback as a gift - you want to be appreciative and receptive throughout the discussion and decide what to do with it afterwards.

Asking genuine questions to understand why they have their perception and what specifically you can to to address it are helpful. Questions designed to try and change their perception are less helpful.

Wrap-up effectively by summarising what you heard from them, asking them to provide more feedback going forward and by thanking them will help demonstrate your appreciation.

Your task for today is to identify 2 or 3 suggestions that you like the most and put them into action ahead of your next feedback session.

How to get the feedback you need

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

If someone isn’t sharing feedback with you as often as you’d like, it could be because:

These can be addressed by:

(1) Explicitly requesting the feedback you want from them; not just encouraging it.

(2) Help someone formulate more useful feedback for you by:

(3) Reassuring them by:

Your task for today is to spend 5 minutes identifying why you might not be receiving the feedback you need from someone in particular and then engage them to see if you can address this.

How feedback helps you

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

Effective feedback isn’t a judgement about you as an individual; it’s when someone offers you their perspective on what you say or how you act and how that affects them, potentially making a suggestion for further action.

Your task for today is to spend 5 minutes considering what useful feedback you’re already receiving and from whom, as well as who you need more from.

Write out the answers as a list of;

The list should encompass everyone you have meaningful interactions with.

Facilitating the meeting

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

Well-prepared meetings can still fail when they don’t have a facilitator.

There is a difference between leading a topic of discussion and facilitating the meeting as a whole.

A meeting facilitator will ensure that:

Effective facilitators add value to the meeting by first aligning on a process with the attendees and then ensuring that process is adhered to. They’re prescriptive on process, not content.

Examples of how facilitators intervene during a meeting include:

Your task for today is to spend 5 minutes identifying who should and will fulfil the facilitator role in your meeting. If it’s you, prepare for it. Consider how you’ll do it successfully and if it’s not you, spend some time coaching who it will be.

Aligning on rules for success

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

Establish ground rules for your meetings and align these with your attendees to get them bought in, building on any pre-defined rules your organisation already has.

Consider what should the rules be and why?

Where possible, make rules based around specific behaviours, for example:

You should compose your own ground rules, seeking input from the other attendees if possible to garner insight and help establish buy-in. Then consider how to communicate the rules and ensure buy-in with all participants.

Your task for today is to take 5-10 minutes to establish your ground rules and generate buy-in for them.

Preparing meeting resources

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

A structured meeting agenda is key to success.

It should feature a table with the topics being addressed and headers such as:

When preparing an agenda, there are some considerations you can make:

If you want input before setting up the meeting, share the following and ask for any proposed changes or additions:

Your task for today is to spend 5 minutes developing your agenda and share it with others for feedback if you want their input. And if there’s materials that need preparing, be intentional about what’s going in them and when you’ll send them.

Setting up meetings for success

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

You can set up a meeting for success by having a clear purpose/goal and the right resources.

If the goal can be achieved through other, easier means, such as a call, email or text, do this instead of holding a meeting to save effort.

Determine the resources you need by establishing:

Your task for today is to spend 5 minutes picking a meeting you have coming up:

Getting started

Bossit’s an early stage start up with the ambition of helping you develop your professional and personal life skills.

The long-term plan is to do this using bitesize lessons, over audio, in core leadership skills delivered through a mobile app.

It will address topics such as productivity, communication, resilience, coaching, building relationships, team management, problem-solving, etc.

It will offer short bursts of insights, tactical tips and tricks, questions to consider and activities to try. We’ll ask you to do something or reflect on something in order to get you to consider the way you approach tasks, people and problems.

The lessons are bitesize, taking about 10 minutes each day and leveraging what you’re already working on in your day to day, to help you improve immediately and with minimal overhead on your time and energy.

A series of sessions on a given topic will progress incrementally, building off of the previous session, to help you form habits and make it easier to retain what you learn.

We welcome you to try out as many of the topics as you deem relevant. The cadence we suggest is once you start a series, that you listen to a session every work day unless otherwise advised.

We would greatly appreciate it if you’d be willing to provide feedback on a series by completing an online survey. The survey has 10 questions and would take less than 3 minutes to complete. The relevant link can be found in the Episode Web Page link of every final session in a given series.

Thanks for listening and we hope that you find Bossit useful to developing yourself as a better business leader.