The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about 4 things a salesperson can do when it's time to close some business.. They also give a tip on using mail merge to improve your speed and accuracy of email marketing.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, are back! After taking a couple of months off, Mike and Robb talk about when and how to fire a client. They also provide some guidance on grading and prioritizing your existing customer list.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about the importance of being an active listener. Mike and Robb also provide a tip salespeople can implement today - find a CRM that works for you.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about what they wish their sales managers would remember. A sales manager can make or break a salesperson's success. Mike and Robb also provide a tip salespeople can implement today - using Siri.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about what to do when things go bad after the sale. Salespeople need to show empathy, reinforce expectations, insist on execution, and use the hick-up as an opportunity to excel. Mike and Robb also provide a tip salespeople can implement today - tracking personal metrics.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about the 5 stages of the sales process: Prospecting, Relating, Discovering, Advocating, and Supporting. It is crucial that salespeople understand where each of their customers are in this process and help to move them to the next stage. Mike and Robb also provide a tip salespeople can implement today - taking some time to regroup.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about some of the common reasons why salespeople miss out on closing a sale. They touch on customer's needs and motivations, the importance of not being desperate, and being clear about the customer's decision-making process. Mike and Robb also provide a tip salespeople can implement today - Mind Tools.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about the soft skills critical to being a good salesperson, including listening, mirroring, being empathetic, and understanding motivations. Mike and Robb also provide a tip salespeople can implement today - Blinkist.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about doing away with distractions that can keep any salesperson from being productive. To do this work well, we've got to be able to concentrate. Mike and Robb also provide a tip salespeople can implement today - getting to inbox zero.

The Bowtie Sales Guys, Mike Papacoda and Robb Ryerse, talk about how important follow-up is to making the sale. Too many salespeople give up too soon. Mike and Robb also provide a tip salespeople can implement today - should you use the break-up email?