In past episodes of Sg2 Perspectives, Sg2’s Mark Larson and Vizient’s Dr Tom Villanueva have joined us to share findings from consumerism surveys (revisit episodes 18 and 45 to learn more). This week, we welcome them back as they take a comprehensive look at key consumerism trends from 2020 and what we have learned, and then discuss their perspective on how strategy teams should integrate these learnings in their immediate plans for capturing growth in 2021.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.