Building Scale

Building Scale

By Will Foret, Justin NeagleBusinessEntrepreneurshipManagement
Download on the App Store

Building Scale episodes

  • The Change in Mentality for Scalability with Jason Lohoff
    Join Jason Lohoff, founder and CEO of Master Rooter LLC, as he shares his journey with hosts Justin Neagle and Will Foret on Building Scale. Jason delves into transforming his plumbing business into a scalable model, focusing on reinvestment and customer satisfaction. This episode is packed with insights on growing a business without losing sight of quality service and client relationships.
    Connect with Jason:

    Jason's LinkedIn: https://www.linkedin.com/in/jason-lohoff-687a0b1a8/

    Connect with Master Rooter:

    LinkedIn: https://www.linkedin.com/company/master-rooter-az/

    Website: https://masterrooter.co/

    Phone: 602-399-9464

    (0:00) Introduction to Building Scale and Guest Jason Lohoff
    (1:07) Sponsor: Master Rooters LLC
    (3:35) Discussion on People, Process, and Technology for Business Scaling
    (8:21) Transition from Lifestyle Business to Scalable Business
    (12:36) Challenges and Mindset Shift in Business Scaling
    (17:02) Importance of Standardizing Processes in Scaling Businesses
    (20:14) The Marshmallow Test: Delayed Gratification in Business
    (24:21) Understanding Business Profitability and Reinvestment
    (30:02) Deep Dive into Master Rooters' Two Lines of Business
    (43:20) Delivering Consistent Service through Structured Processes
    (50:15) Marketing Strategies for Growth and Customer Retention
    (57:07) Closing Remarks and Outro
    58 min
  • Resilience and Growth: A Roofing Professional's Inspiring Journey with Alexus Rae Lopez
    Join us on Building Scale as we interview Alexus Rae Lopez, a seasoned professional in the construction industry. Alexus shares her inspiring story of resilience and personal growth, overcoming adversity and unlocking potential. We discuss her journey in the roofing industry, the importance of building relationships, and the differences between B2B and B2C in roofing. Discover the significance of protecting assets, the integration of operating systems, and the challenges of balancing operations and sales. Don't miss this insightful conversation on Building Scale!
    Connect with Alexus:

    LinkedIn: https://www.linkedin.com/in/alexuslopez/

    Website: https://www.alexusrae.com/

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and Host introductions
    (1:07) Guest Introduction: Alexis Rae Lopez
    (3:16) Alexis's Journey in the AEC Industry
    (10:39) Differences between B2B and B2C Roofing and their Impact on Commercial Building's Value
    (19:19) Scaling a Business in Colorado: Challenges and Successes
    (24:52) Maintaining Trust in Business Relationships
    (29:26) Implementing the EOS Operating System in a Growing Business
    (34:08) Using Technology to Scale Businesses: Asana and Chat GPT
    (42:23) Alexis's Advice for Her Younger Self
    (44:16) Closing Comments and Sign Off
    46 min
  • Empowering People to Make Great Decisions with Karin Selchert
    Join us in an insightful episode with Karin Selchert, COO of AC³E Energy Services, as she discusses the dynamic world of HVAC services with Justin Neagle and Will Foret. Karin delves into the challenges and successes of operating in critical facilities, including data centers, and sheds light on cultivating a skilled, empowered workforce. This episode offers an in-depth look at team building and the valuable lessons learned through growth.
    Connect with Karin:

    LinkedIn: https://www.linkedin.com/in/karinselchert/

    Website: https://www.ac3eenergy.com/

    Phone: 480-330-1092

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and overview of podcast's mission
    (1:07) Guest Introduction: Karen Selker, COO of Ace Energy Services
    (5:33) Empowerment and Training at Ace Energy Services
    (10:50) Job site safety, health hazards, and hiring processes
    (16:35) Company Culture and Employee Development at Ace Energy Services
    (22:35) Decision Making and Leadership Strategy at Ace Energy Services
    (27:20) The Scalable Mindset and Challenges of Rapid Growth
    (33:48) Communication, Productivity, and Efficiency at Ace Energy Services
    (39:31) Delegation and Employee Retention in a Growing Company
    (52:45) The Impact of Diversity, Passion, and Open Door Policy on Business Growth
    (1:00:04) Closing Remarks: Importance of People, Process, and Technology in Scaling a Business
    1 hr 2 min
  • Maximizing Business Success: The Power of People, Processes, and Technology with Stephen Doyle
    In this episode, we are joined by Stephen Doyle, Jr., a former engineer turned coach and consultant in the commercial construction industry. We delve into Steve's journey and the importance of systems and processes in the construction world. Along the way, we share some light hearted moments, including our occasional forgetfulness.The episode focuses on the significance of having the right people, systems, and technology in business. Steve emphasizes the prioritization of people, followed by process and technology, for successful scaling. We discuss the distinctions between coaching and consulting, using a fishing analogy to illustrate their respective roles.
    Connect with Steve:

    Website: https://stephendoylejr.com/about/ or Text him at 248-85-1358

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.comLinkedIn: https://www.linkedin.com/company/spot-migrationFacebook: https://www.facebook.com/spotmigrationYoutube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and guest introduction
    (5:06) Importance of people, process, and technology in business scaling
    (11:26) Coaching vs Consulting: Which is better for business growth?
    (27:28) Finding your niche for business scaling
    (33:43) Achieving 25-30% profit on jobs: Stephen Doyle's strategy
    (39:27) The continuous loop of people, process, and tech in business growth
    (45:28) Why the 'spaghetti method' isn't always the best approach for business growth
    (49:24) The potential high costs of not investing in cybersecurity
    (55:19) Discussing failures in the AEC business
    (1:01:01) Reflection: Stephen's advice to his younger self
    (1:03:05) Closing remarks by hosts Justin Neagle and Will Foret
    1 hr 4 min
  • Keeping Your Mental Edge To Scale Your Business & Life
    Join hosts Justin Neagle and Will Foret on Building Scale as they learn from Ron Nussbaum, a visionary leader who is transforming the construction industry. From his experiences in the Marine Corps to pioneering customer communication software in construction, Ron shares his insights on actionable tenacity, technology’s role in construction, and the mindset needed for success. This episode is packed with valuable lessons for anyone looking to make a significant impact in their field.
    Connect with Ron:

    LinkedIn: https://www.linkedin.com/in/ron-nussbaum/

    Website: https://www.buildercoms.com/

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction to the podcast and guest Ron Nussbaum
    (0:32) Sponsor: (Sponsor's Name)
    (6:09) Growth and scaling in the construction business
    (14:07) Impact of the 75 Hard program on Ron's life and business
    (19:50) Journey to the 10X Incubator and the mission to solve communication problems
    (23:11) Sponsor: (Sponsor's Name)
    (26:11) Role of mindset in achieving success and the influence of upbringing
    (35:14) The concept of grit and the unique offering of Builder Comms
    (40:57) Addressing technology fears in construction and the changing landscape
    (45:14) Importance of innovation, experimentation, and evolution in business
    (48:18) Closing remarks and how to help Building Scale reach more people
    50 min
  • Creating Inclusive Work Environments: A Conversation with Jorge Quezada, Chief Diversity Officer at Granite Construction
    This week, we have the honor of interviewing Jorge Quezada, the VP of People and Culture and Chief Diversity Officer at Granite Construction. We dive deep into the importance of diversity, equity, and inclusion (DEI) in the construction industry, how DEI impacts the P&L, as well as Jorge's personal journey and experiences. Tune in for an insightful conversation that will challenge your perspectives and inspire action. Don't miss out on this empowering episode of Building Scale!
    Connect with Jorge:

    LinkedIn: https://www.linkedin.com/in/jquezada/

    Website: https://www.graniteconstruction.com/

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and guest introduction: Jorge Quezada
    (3:54) Discussion on individuality, identity, and cultural background
    (10:24) Understanding 'wokeness' and the impact of language on perception
    (17:52) The concept of inclusive diversity at Granite and the business case for DEI
    (26:21) Talent acquisition, retention, and the financial impact of employee turnover in the industry
    (32:09) Decision making, DEI, and the influence of Simon Sinek
    (37:31) Generational differences and their impact on the construction industry
    (44:00) Defining DEI principles and the role of Granite in the AEC industry
    (49:16) Implementing DEI in a company and the importance of respecting individuality
    (1:01:11) The role of the construction industry in America's infrastructure and closing remarks
    1 hr 5 min
  • Revolutionizing Real Estate Mergers and Acquisitions with Mark Lukes
    In today's podcast, we have the honor of hosting Mark Lukes, founder of Real Estate Mergers and Acquisitions Co. Mark shares his inspiring journey and how he built a thriving business by solving common issues in the real estate industry. Tune in to learn about the three pillars driving business growth, the rapid valuation model, and the importance of culture and communication in successful transactions. Don't miss this insightful and thought-provoking episode!
    Connect with Mark:

    Website: https://www.rema.global/

    Phone: 941-350-6745

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.comLinkedIn: https://www.linkedin.com/company/spot-migrationFacebook: https://www.facebook.com/spotmigrationYoutube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and guest Mark Lukes's background
    (6:06) The three pillars of scaling a business: People, Process, and Technology
    (8:43) Explanation of the M&A process and Rima's rapid valuation model
    (14:05) Internal growth, employee turnover, and maintaining a positive company culture
    (19:44) Role of leadership and leveraging technology in scaling businesses
    (25:08) Challenges and importance of creating accurate valuation models
    (28:50) Role of AI and nuanced understanding in business operations
    (31:11) External process of identifying and working with brokers
    (35:09) Adjusting processes to meet changing needs and challenges of online information sharing
    (38:10) Dynamics of real estate brokerage profits and role of technology in reducing costs
    (43:31) Common mistakes in business expansion and influence of market conditions
    (49:13) Reflections on past business decisions and importance of resilience
    (52:19) Closing remarks, promoting Building Scale
    54 min
  • Using Stoicism to Market Your Construction Company with John Lenker and Assaf Arie
    In this exciting episode of our podcast, we have the privilege of welcoming two esteemed guests, John Lenker and Assaf Arie, leaders of Lenker. John is a renowned brand strategist and communication artist with a knack for identifying effective marketing strategies. Assaf, on the other hand, brings his expertise as the CEO of Lenker, with a background in accounting, finance, and military intelligence.

    Together, John and Assaf offer growth consulting services for the construction industry, and their company has achieved remarkable success even during the pandemic. We are thrilled to have them on the show to delve into the origins of Lenker and discuss their journey in the advertising and marketing industry.

    During our conversation, John shares his fascinating transition from being a musician to writing radio commercials, and his training with Apple that honed his skills in solving business problems. Assaf, on the other hand, highlights his background in the military and accounting, showcasing his entrepreneurial drive and experience working with small businesses. Their collaboration was born out of a longstanding client-vendor relationship, leading to the formation of Lenker and their shared goal of building scale in the construction industry.

    In this episode, we explore the potential for growth and opportunities in the construction and marketing sectors. Our guests emphasize the importance of marketing strategies such as brand positioning and SWOT analysis in driving business growth. They share personal experiences and success stories, including the decline and subsequent rebuilding of a concrete company after the 2008 recession, proving that with the right strategies and innovation, construction businesses can achieve significant growth.

    One key takeaway from our conversation is the value of being an authentic partner in the growth of clients. Our guests emphasize the need for transparency and the belief that winning together is the ultimate goal. They advocate for a stoic mindset, remaining steadfast in the face of challenges and committed to strategic plans. By sharing their real-life examples, they highlight the importance of building trust and collaboration with clients, ultimately becoming an integral part of their executive team.

    We also touch on the negative perception of marketing and how Lenker is committed to avoiding deceptive practices. Instead, they focus on ethical influence and helping businesses grow through transparent and effective strategies.

    Join us in this thought-provoking episode as we delve into the world of marketing and construction, learning valuable insights from John and Assaf's expertise. Stay tuned for an enlightening discussion on the importance of systems, the power of partnerships, and the lessons learned from past mistakes. You won't want to miss it!

    Connect with John and Assaf

    John's LinkedIn: https://www.linkedin.com/in/johnlenker/

    Assaf's LinkedIn: https://www.linkedin.com/in/assaf-arie-05025038/

    Website: https://www.lenker.com/

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction to the Building Scale podcast and today's guests: John Lenker and Asaf Ari
    (3:33) Evolution of Lancaster and Assaf Arie's experience in scaling a construction company
    (13:22) The importance of collaboration and strategic growth plans in business scaling
    (17:15) The role of marketing, stoicism, and learning from mistakes in business
    (25:51) Decision to let Assaf be the CEO and the six responsibilities of every business owner
    (30:44) Pitfalls in a contracting business and the practical side of operating a business
    (34:54) The importance of systemizing, implementing a CRM, and business expansion
    (39:32) Building systems and processes, and the importance of a team in achieving business potential
    (44:57) Discussion on awareness, fear in scaling a business, and 'letting go of the vine'
    (51:58) Common lies business owners tell themselves and lessons from losses
    (1:00:27) Importance of due diligence, mindset of contractors, and a light-hearted moment
    (1:02:10) Advice to the younger self, regrets, and lessons learned
    (1:13:11) Wrap up of the interview and Building Scale's mission
    1 hr 15 min
  • Christy Webber Landscapes from Mowing Lawns to Over 400 Employees
    In this captivating episode of Building Scale, we delve into Christy Webber's personal experiences and triumphs in the world both personal and business building. One noteworthy anecdote recounts how establishing credibility at a popular venue propelled her business forward.

    Throughout the episode Justin and Will allow Christy to reflect on her transformative journey being down and out, moving home, mowing lawns, hiring a landscape architect with a prestigious background, and the subsequent growth and improvement they achieved as a team.

    Trust and meeting deadlines emerge as essential elements, particularly in the realm of public projects. Christy also shares the exhilarating experience of securing a major construction projects, and witnessing the success and progress of her staff.

    The podcast takes a thought-provoking turn as they explore the challenges presented by the pandemic, which have significantly altered the dynamics of the workforce. The main theme we explore in this episode revolves around the paramount importance of accountability and adhering to established processes in the world of business. By embracing these principles, companies can minimize drama and financial losses, resulting in increased profits and the ability to provide higher wages.

    We also underscore the significance of fostering a supportive and dedicated team, exemplified by the invaluable contributions of Roger, who played a pivotal role in our company's success. Ultimately, this podcast offers a profound reflection on personal experiences and the invaluable lessons learned on the path of entrepreneurship.

    Join us in this episode as we unravel the secrets to building a thriving business and creating successful communities.

    Connect with Christy

    Christy LinkedIn - https://www.linkedin.com/in/christy-webber-0ab1896/

    Company LinkedIn - https://www.linkedin.com/company/christy-webber-landscapes/

    Company Facebook - https://www.facebook.com/christywebberlandscapes/

    Website - christywebber.com/

    Connect with Justin & Will

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction and Guest Presentation: Christy Weber
    (6:57) Turning Point for Christy Weber Landscapes: The United Center Deal
    (10:15) Business Growth: Importance of Hiring Smart People and First Big Construction Job
    (13:28) Internal Growth Opportunities and Importance of Team Support
    (20:23) Growth Through Mergers and Acquisitions: Christy Webber's Experience
    (24:37) Working with the City: Benefits, Challenges, and Handling Municipal Contracts
    (31:21) Overcoming Industry Challenges: Discrimination and Accountability Issues
    (33:20) Industry Complexities: Working Conditions and Union Issues
    (37:39) Leveraging Technology for Accountability and Efficiency in Business
    (57:17) Overcoming Financial Difficulties and Fear in Business Growth
    (1:03:17) Justin Neagle and Will Foret: Conclusion and Call to Action
    (1:04:23) Sponsor and Booking Information
    54 min
  • Insights into the Triad of Human Capital, Methodology, and Technology with Graham Steers of Melton Design Build
    In this episode of Building Scale, we dive into being a Certified B Corp in the construction space with Graham Steers, the President of Melton Design Build. Graham shares his insights on everything that creates a great culture and we discover why Melton Design Build became a Certified B Corp. We explore the importance of accountability to environmental and community standards. Graham also discusses the challenges of the construction industry and how transparency and education can foster a sense of ownership among employees. As a Certified B Corp, Melton Design Build leverages its values in its marketing and sales process. Learn more about their investment in technology that aligns with their core ethos.
    Connect with Graham:

    Website: https://meltondesignbuild.com/

    Phone: 303.473.9542

    LinkedIn: https://www.linkedin.com/in/graham-steers-54a7b157/

    Connect with Justin & Will:

    Will's LinkedIn: https://www.linkedin.com/in/willforet/

    Justin's LinkedIn: https://www.linkedin.com/in/justneagle/

    Learn More & Connect With Spot Migration:

    Website: https://www.spotmigration.com

    LinkedIn: https://www.linkedin.com/company/spot-migration

    Facebook: https://www.facebook.com/spotmigration

    Youtube: https://www.youtube.com/c/Spotmigration

    Do you want to be a guest on the show? Go to https://buildingscale.net/guests

    Need to discuss your IT and Cybersecurity Strategy? Go to https://buildingscale.net/help

    (0:00) Introduction to the Building Scale Podcast and Hosts
    (1:06) Guest Introduction: Graham Steers, President of Milton Design Build
    (3:12) Transition to ownership of Milton Design Build and B Corp status
    (10:01) Aligning with client values and 'voting with your dollars'
    (14:11) Balancing B Corp ethos with business operations
    (22:31) Sponsor: Building Scale
    (24:19) Transparency and cross-team collaboration in business
    (27:53) Implementing B Corp ethos into marketing and sales
    (33:36) Leveraging B Corp in marketing and investment in aligned technology
    (40:33) Advice to younger self and wrapping up the episode
    (44:00) Sponsor: Maximizing IT cyber security strategy
    (45:01) Recap of main points, next episode preview, and sign off
    45 min

About Building Scale

From the publisher's feed

We interview successful Architecture, Engineering, and Construction (AEC) business leaders to learn how they use people, processes, and technology to scale their businesses.