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Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young technicians aspiring to be in managerial roles.
View White Paper - Wired For Success: Amplifying Technician Skills
Join the Book Waitlist - “Becoming a Better Service Professional” by Chris Craig
Check out the full video version of the podcast on YouTube!
About Our Guests:
Chris Craig
Fixed Operations Content Owner, RockED
[email protected]
Sponsor:
National Institute for Automotive Service Excellence (ASE)
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
For Technicians & Students
For Shops & Dealerships
For Auto, Diesel, & CTE Instructors:
Connect with us on social:
By Jay Goninen4.8
2525 ratings
Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young technicians aspiring to be in managerial roles.
View White Paper - Wired For Success: Amplifying Technician Skills
Join the Book Waitlist - “Becoming a Better Service Professional” by Chris Craig
Check out the full video version of the podcast on YouTube!
About Our Guests:
Chris Craig
Fixed Operations Content Owner, RockED
[email protected]
Sponsor:
National Institute for Automotive Service Excellence (ASE)
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
For Technicians & Students
For Shops & Dealerships
For Auto, Diesel, & CTE Instructors:
Connect with us on social:

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