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Most MSPs say small markets limit growth. Jamie Branson proves otherwise. He built an $8 million MSP in Montana with no defined vertical and a team hired largely from the hospitality industry.

In this episode, Jamie shares how customer experience, non-traditional hiring, and intentional culture building helped him attract 122 new logos in a single year. If you're struggling to scale your MSP in a "non-tier-one" market, this conversation will challenge everything you thought you knew.

Chapters:

0:00 - Intro

1:11 - Getting started as an MSP

10:20 - What he attributes to their success

33:20 - Culture & hiring people who actually care

58:52 - MSP Titan Questions

Connect with Damien and Jayme:

Damien: https://www.linkedin.com/in/dstevens

Jayme: https://www.linkedin.com/in/jayme-branson-55b0238/

📺 Watch on YT: https://www.youtube.com/@mspmindset